Monica Miller
Jackson
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1999
1999
years of post-secondary education
1
1
Certification
Work History
Store Manager
Factory Connection
Byram
11.2019 - 01.2026
- Managed daily store operations and ensured adherence to company policies.
- Trained and mentored staff to enhance customer service skills.
- Oversaw inventory management and implemented effective stock control measures.
- Coordinated visual merchandising to optimize product presentation and sales.
- Developed employee schedules to ensure adequate staffing levels and coverage.
- Managed daily banking activities such as deposits and withdrawals.
Cosmetologist
Owner/Operator
Pearl
09.2017 - 10.2019
- Provided personalized consultations to assess client needs and preferences.
- Performed haircuts, coloring, and styling using industry-standard techniques.
- Maintained cleanliness and organization of workstations and tools.
- Educated clients on hair care products and maintenance techniques.
- Managed appointment scheduling to optimize service flow and efficiency.
- Developed strong relationships with clients through exceptional customer service.
Pharmaceutical Delivery Driver
William's Delivery Service
Pearl
11.2017 - 08.2019
- Maintained accurate records of deliveries and inventory for compliance.
- Communicated effectively with clients regarding delivery schedules and requirements.
- Followed all safety protocols for handling and transporting medications.
- Completed daily logs detailing miles driven, hours worked, fuel consumption.
- Ensured proper security measures were taken when transporting pharmaceuticals from one location to another.
Medical Assistant
Diabetes And Endocrine Institute
Flowood
05.2015 - 02.2017
- Assisted physicians with patient examinations and procedures.
- Maintained accurate patient records and updated electronic health systems.
- Prepared patients for office visits, including vital signs and medical history.
- Scheduled appointments and coordinated patient referrals to specialists.
- Managed inventory of medical supplies and ensured proper stocking levels.
- Supported front desk operations, including check-in and patient inquiries.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
Education
Certified Medical Assistant - Medical Assistant
Virginia College
Jackson, MS 08.2013 - 03.2015
Cosmetology License - Cosmetology
Career Development Center
Jackson , MS 08.1996 - 05.1998
Crystal Springs High-school
Crystal Springs, MSSkills
- Inventory management
- Visual merchandising
- Staff training
- Customer service
- Retail management
- Employee scheduling
- Appointment scheduling
- Effective communication
- Problem solving
- Relationship building
- Pharmaceutical compliance
- Transportation laws
- Hazardous materials handling
- Safe driving practices
- Delivery navigation
- Delivery logging
Certification
- HIPAA - Certificate #1689455
- Basic Life Support - eCard Code 265418143881
Timeline
Store Manager
Factory Connection
11.2019 - 01.2026
Pharmaceutical Delivery Driver
William's Delivery Service
11.2017 - 08.2019
Cosmetologist
Owner/Operator
09.2017 - 10.2019
Medical Assistant
Diabetes And Endocrine Institute
05.2015 - 02.2017
Certified Medical Assistant - Medical Assistant
Virginia College
08.2013 - 03.2015
Cosmetology License - Cosmetology
Career Development Center
08.1996 - 05.1998
Crystal Springs High-school