Monica Rojo

• Greeted customers warmly and provided information about prices and information on vehicles
• Handled customer complaints with professionalism, ensuring satisfaction and resolution.
• Answered incoming calls in a professional and polite manner, and responding to customer queries
• Organized daily office operations such as filing paperwork, ordering supplies, and mailing important paperwork
• Maintained reception area cleanliness and tidiness.
• Handled diverse needs for clients in-person, by phone or through email.
• Obtained and processed payments from clients for products and services.
• Performed data entry and other administrative tasks to support departments.
• Balanced drawer at the end of the day
• In charge of bank deposits
• Bookkeeping
• Account collector

• Assisted in managing daily operations and ensuring service quality standards.
• Trained and supervised staff to enhance team performance and productivity.
• Coordinated scheduling to optimize resource allocation and workflow efficiency.

• Handled any technology issue

• Bank deposits and withdrawals

• Data entry

• Payroll managment