Monique Alexander
Jackson
Summary
Dedicated Mental Health Technician with proven expertise in crisis intervention and de-escalation techniques, honed at Hinds Behavioral Health Services and Mississippi State Hospital. Excelled in fostering patient safety and promoting emotional well-being through effective behavioral management and compassionate care. Achieved significant improvements in patient recovery processes by leveraging strong observation skills and stress reduction strategies.
Outgoing and compassionate with strong passion for mental health support and patient care. Possesses foundational knowledge in psychology and therapeutic techniques, coupled with skills in patient observation and record-keeping. Committed to making positive impact on patient well-being through dedicated and empathetic care.
Developed strong interpersonal and communication skills in clinical mental health setting, seeking to transition into new field. Proficient in patient care and support with focus on empathy and effective communication. Looking to leverage these skills in dynamic and supportive environment.
Overview
6
6
years of professional experience
Work History
Mental Health Technician
Hinds Behavioral Health Services
12.2022 - 09.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Mental Health Technician
Mississippi State Hospital
05.2018 - 11.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Education
High School Diploma -
Provine High School
Jackson, MS05-2017
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Patient safety management
- Suicide prevention
- Crisis intervention
- Behavioral management
- Progress monitoring
- Personal hygiene assistance
- Patient protection
- Vitals monitoring
Timeline
Mental Health Technician
Hinds Behavioral Health Services
12.2022 - 09.2024
Mental Health Technician
Mississippi State Hospital
05.2018 - 11.2022
High School Diploma -
Provine High School
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