Dynamic and results-driven professional with a solid background in customer service and operational support, honed through hands-on experience at Walmart. Recognized for excellence in cash handling, customer engagement, and delivering a seamless retail experience. Demonstrates meticulous attention to detail and precision as a skilled Stone Cutter, consistently producing high-quality, custom-crafted headstones. Proven leadership and decision-making abilities, with a strong track record of collaborating effectively with cross-functional teams to optimize efficiency and exceed performance targets. Committed to maintaining high standards of professionalism, craftsmanship, and customer satisfaction.
Provided exceptional customer service by assisting shoppers, answering product-related inquiries, and ensuring a clean, organized store environment. Operated point-of-sale systems accurately and efficiently while handling cash, credit, and returns. Restocked shelves, maintained inventory displays, and supported daily store operations to meet performance and sales goals. Collaborated with team members to fulfill online orders and enhance the overall customer experience. Demonstrated flexibility, reliability, and a strong work ethic in a fast-paced retail setting.
Expertly measured, cut, and shaped stone materials to create custom headstones according to precise specifications and customer requirements. Operated specialized tools and machinery to ensure accurate dimensions and high-quality finishes. Interpreted design plans and inscriptions, maintaining strict attention to detail and craftsmanship. Ensured all work met safety standards and project deadlines while preserving the integrity and durability of each monument.
Mastered multiple types of equipment used in the tire-building process, increasing versatility and ability to support various stages of production as needed.