Myeshia Barnes
Brookhaven
Summary
Dynamic medical professional with extensive experience as a Medical Receptionist at Fast Pace, excelling in front desk operations and patient scheduling. Proven ability to enhance patient satisfaction through effective communication and insurance verification. Skilled in managing high call volumes while maintaining a compassionate approach, ensuring seamless clinic operations and compliance with regulations.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Fast Pace
Hazlehurst, MS
03.2024 - Current
- Greeted patients and managed check-in processes to ensure smooth clinic operations.
- Scheduled appointments using electronic health record systems, optimizing patient flow.
- Assisted in verifying insurance information, reducing billing discrepancies.
- Maintained patient confidentiality while handling sensitive medical information.
- Assisted with drug screenings
- Breath Alcohol tests
- Collaborated with medical staff to address patient inquiries and concerns effectively.
- Processed patient referrals and coordinated follow-up appointments
- Implemented office procedures that enhanced workflow efficiency and
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
Nursing Assistant
The University of Mississippi Medical Center
Jackson, Ms
12.2021 - 11.2023
- Collaborated with healthcare teams to facilitate timely patient care services.
- Documented service requests and maintenance activities for compliance records.
- Trained new staff on equipment usage and safety protocols effectively.
- Streamlined equipment maintenance processes, enhancing operational efficiency.
- Participated in quality control initiatives to uphold industry standards consistently.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Home Health Aide
Golden Parasol
Byram, MS
09.2019 - 12.2021
- Monitored vital signs and reported changes to healthcare professionals.
- Maintained cleanliness and organization of client environments to promote wellness.
- Provided companionship and emotional support to enhance client well-being.
- Collaborated with multidisciplinary teams to create individualized care plans.
Home Health Aide
Faith And Hope
Brookhaven, MS
10.2017 - 2020
- Supported patients in daily living tasks to enhance overall well-being and security.
- Tracked vital signs to ensure patient safety and promptly reported any changes to healthcare professionals.
- Executed medication administration as per physician directives to support patient health.
- Fostered strong connections with patients and families to ensure effective care delivery.
- Recorded patient progress in care plans to facilitate effective communication within the healthcare team.
- Delivered companionship and emotional support aimed at improving patient well-being and morale.
Education
Medical Assistant Certificate -
All Things Medical
Jackson, Ms Phlebotomy/ Nursing Assistant Certificate -
Hinds Community College
Raymond, MSHigh School Diploma -
Brookhaven High School
Brookhaven, MSSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Insurance verification
- Payment collection
Timeline
Medical Receptionist
Fast Pace
03.2024 - Current
Nursing Assistant
The University of Mississippi Medical Center
12.2021 - 11.2023
Home Health Aide
Golden Parasol
09.2019 - 12.2021
Home Health Aide
Faith And Hope
10.2017 - 2020
Medical Assistant Certificate -
All Things Medical
Phlebotomy/ Nursing Assistant Certificate -
Hinds Community College
High School Diploma -
Brookhaven High School