Nadia Arellano
Enterprise
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Server
Enterprise Nutrition
Enterprise
10.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Provided excellent customer service in a fast-paced environment.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Pier 98
Meridian
02.2024 - 05.2025
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and food pairing recommendations.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new servers on restaurant procedures and customer service standards.
- Managed multiple tables while ensuring attentive service throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Server
Northwood Country Club
Meridian
05.2023 - 08.2024
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and food pairing recommendations.
- Maintained cleanliness and organization of dining area and service stations.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
Education
Enterprise School District
Enterprise, MSSkills
- Customer service
- Order management
- Menu knowledge
- Cash handling
- Time management
- Problem solving
- Organizational skills
- Initiative
- Cleanliness standards
- Shift management
- Exceptional customer service
- Strong work ethic
- Sales techniques
- Professional appearance
- Server training
- Upselling techniques
- Relationship management
- Effective customer upselling
- Inventory management
- Responsible beverage service
- Tableside etiquette
- Effective communication
- Sales promotion
Accomplishments
- Enterprise High School: Beta Club, SADD, Captain of cheer
- East Mississippi Community College: President list, PTK, Cheer Scholarship, and 4.0 GPA
- University of Southern Mississippi: Cheer Scholarship
Affiliations
- I am a dedicated and trustworthy individual with a passion for delivering exceptional results, demonstrated through successful ownership of my painting business. Known for honesty, reliability, and a strong commitment to customer satisfaction, ensuring every project is completed with integrity and care. Proven ability to manage projects independently, communicate effectively with clients, and maintain a positive attitude, resulting in lasting relationships and repeat business.
Languages
English
Full Professional
References
References available upon request.
Timeline
Server
Enterprise Nutrition
10.2024 - Current
Server
Pier 98
02.2024 - 05.2025
Server
Northwood Country Club
05.2023 - 08.2024
Enterprise School District
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