Nathan Hubele
Jackson
Summary
Excel in risk and safety assessment dedicated to aiding underprivileged groups, particularly single mothers and children. Skilled in detailed case note documentation and family unit evaluations to improve outcomes. Background in lifeguard and first aid training facilitates effective management of high-pressure scenarios. Strong focus on compassionate service and attention to detail in all tasks.
Overview
9
9
years of professional experience
Work History
Shift Leader
Fleet Feet Sports
Ridgeland
09.2022 - Current
- Supervised team during shifts to optimize store operations and improve service quality.
- Ensured adherence to company standards and compliance requirements for operations.
- Resolved inquiries and complaints to foster positive customer experiences and build loyalty.
- Assisted customers with product selection and provided tailored recommendations.
- Verified cash drawer accuracy during opening and closing shifts.
Shift Leader
Smoothie King
Jackson
10.2019 - 05.2022
- Trained new employees on product knowledge and customer service techniques to elevate customer experience.
- Identified and implemented solutions to swiftly address issues and enhance team performance.
- Managed inventory levels and organized stockroom to ensure efficient operations.
- Supervised cleaning of dining areas, restrooms, kitchen equipment, and floors to uphold sanitation standards.
Intern
The Wingard Home
Jackson
08.2021 - 11.2021
- Facilitated resume building and job placement to empower homeless individuals toward stable housing.
- Collaborated with single mothers and abused children to ensure safe living environments.
- Partnered with child protective services to deliver comprehensive support for vulnerable families.
- Managed case documentation with precision to support effective case management.
- Connected clients to essential services to enhance overall well-being.
- Focused on holistic client care to address diverse needs throughout internship.
- Advocated for clients' rights, promoting access to necessary resources and services.
Summer Lifeguard
Twin Lakes Summer Camp
Florence
05.2017 - 08.2019
- Maintained constant surveillance of patrons in swimming area to ensure safety.
- Assessed swimming skills of campers to align them with appropriate instruction levels.
- Engaged children from diverse backgrounds to promote inclusive interactions.
- Conducted conflict resolution interviews with children to address issues promptly.
- Established strong relationships with parents to enhance communication and support.
Education
Bachelor of Arts - Interdisciplinarity Studies
Belhaven University
Jackson, MS05-2023
Skills
- Customer Service Excellence
- Customer Conflict Management
- Conflict Resolution
- Client Assessment
- Team Coordination
- Leadership accountability
- Trust building
- Risk Assessment
- Active Listening
Timeline
Shift Leader
Fleet Feet Sports
09.2022 - Current
Intern
The Wingard Home
08.2021 - 11.2021
Shift Leader
Smoothie King
10.2019 - 05.2022
Summer Lifeguard
Twin Lakes Summer Camp
05.2017 - 08.2019
Bachelor of Arts - Interdisciplinarity Studies
Belhaven University