Nia Body
Canton
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
5
5
years of professional experience
Work History
CREW
WENDY'S
05.2021 - 12.2023
- Cashier and bacon maker. Maintain cleanliness of dishes and messes around stationed areas. Also was main order taker for drive thru.
- Sport Experience- including basketball, powerlifting, archery, and bowling for the last three years of high school.
- Management Experience- Manger for football team of one year in 2020. Manager at Wendy's establishment for two years, 2022-2024.
- Trained new crew members on operational procedures and customer engagement techniques.
- Managed cash register operations, handling transactions accurately and efficiently.
CREW
SONIC
01.2024 - 12.2024
- Maintain the order of the kitchen staff and perform in an orderly manner. See to it that all staff have completed duties before clocking out.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining safety and quality standards.
- Collaborated with team members to streamline order preparation processes.
Fitness Instructor
Crunch Fitness
01.2024 - Current
- Designed and implemented diverse fitness programs tailored to individual client goals.
- Led group classes, ensuring high energy and engagement among participants.
- Monitored client progress, adapting workouts to maximize effectiveness and safety.
- Provided nutritional advice, enhancing overall wellness outcomes for clients.
- Mentored junior instructors, fostering skill development and knowledge sharing.
- Utilized fitness tracking software to streamline client data management and reporting.
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
Manager
Wendys Restaurant
01.2025 - Current
- Developed and implemented operational strategies to enhance team performance and productivity.
- Led cross-functional teams to streamline processes and improve service delivery efficiency.
- Mentored junior staff, fostering professional growth and aligning team objectives with corporate goals.
- Analyzed workflow systems, identifying areas for improvement and recommending actionable solutions.
- Conducted regular performance reviews, providing feedback to optimize team dynamics and effectiveness.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Velma Jackson High School
Camden, MS05-2021
Bachelor - Psychology
Alcorn State University
Lorman, MS12-2027
Skills
- Able to think on my feet
- Natural problem solver
- Creative
- Compassionate
- Hard Working
- Excellent Customer Service Skills
- Cash handling
- Customer service
- Drive-thru operations
- Order taking
- Kitchen sanitation
- Staff coordination
- Team leadership
- Time management
- Inventory control
- Performance monitoring
- Equipment maintenance
- Conflict resolution
- Training staff
- Communication skills
- Schedule management
- Clear communication
- Problem-solving
- Multitasking and organization
- Customer engagement
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of all and new coming staff members.
Timeline
Manager
Wendys Restaurant
01.2025 - Current
CREW
SONIC
01.2024 - 12.2024
Fitness Instructor
Crunch Fitness
01.2024 - Current
CREW
WENDY'S
05.2021 - 12.2023
High School Diploma -
Velma Jackson High School
Bachelor - Psychology
Alcorn State University