Nichole Dujmov

Supporting the Executive Housekeeper and the Senior Executive Housekeeper in managing the daily operations of the housekeeping department. This includes overseeing housekeeping staff, ensuring cleanliness and maintenance standards are met and assisting in training. The role requires strong organizational, communication, and leadership skills to maintain high standards of service.

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

• Manage front desk operations, including answering phones, scheduling appointments, and greeting clients.
• Maintain accurate and organized patient records in the hospital’s management system.
• Process payments, invoices as needed.
• Provide exceptional customer service to pet owners, addressing inquiries and concerns promptly.
• Communicate appointment reminders, follow-up care instructions, and treatment updates.
• Coordinate client check-ins and check-outs to ensure a smooth experience.

• Create stunning floral arrangements for various occasions, including weddings, funerals, birthdays, and corporate events.
• Customize bouquets and floral displays based on customer preferences and requests.
• Maintain knowledge of floral design trends, colors, and seasonal flower availability.
• Ensure proper handling, conditioning, and storage of flowers to maximize freshness.