Summary
Overview
Work History
Skills
Technical Skills
Certifications & Training
Timeline
Generic

Nick Black

Jackson,MS

Summary

Results-driven professional with 13 years of experience in the HVAC industry, including roles as an installer, field service technician, and project manager. Proven ability to lead projects and teams while delivering exceptional customer service. Recent completion of sales training programs has equipped me with the skills necessary to excel in a sales management position. Committed to driving revenue growth and maximizing client satisfaction.

Overview

18
18
years of professional experience

Work History

Project Manager

Environment Masters
01.2017 - Current
  • Oversaw HVAC projects from inception to completion, ensuring adherence to timelines and budgets while maintaining high-quality standards
  • Trained and mentored new technicians, fostering a culture of continuous improvement and professional development
  • Developed and maintained strong client relationships, resulting in repeat business and referrals
  • Collaborated with sales teams to identify opportunities for upselling and cross-selling services

HVAC Installer

Environment Masters
12.2014 - 01.2017
  • Installed HVAC systems in residential and commercial settings, ensuring compliance with safety regulations and standards
  • Collaborated with project managers to coordinate installation schedules and workflow

Field Service Technician

Environment Masters
06.2012 - 12.2014
  • Provided on-site technical support and maintenance for HVAC systems, ensuring optimal performance and customer satisfaction
  • Diagnosed and resolved system issues promptly, reducing downtime and enhancing client trust
  • Assisted in training junior technicians on best practices for service and installation

Lead Starter Dog Trainer

Sporting Life Kennels
08.2010 - 08.2012
  • Led a team of trainers in developing and implementing training programs for dogs.
  • Specialized in starting dogs for hunting and performance disciplines, ensuring high standards of training and behavior.
  • Instructed clients on effective dog handling and obedience techniques, fostering strong trainer-dog relationships.
  • Conducted assessments to evaluate dogs’ skills and behavior, tailoring training plans to meet individual needs.

    Skills
  • Dog training techniques (obedience, behavioral training, etc.)
  • Strong communication and interpersonal skills
  • Experience in working with different breeds and temperaments
  • Problem-solving abilities in dog behavior and training challenges

Head of Field Maintenance

North Jackson Baseball Field
01.2007 - 01.2008
  • Managed the maintenance of the baseball field, ensuring optimal playing conditions for teams and events

Skills

  • HVAC Systems Installation & Maintenance
  • Project Management
  • Sales Strategy Development
  • Client Relationship Management
  • Team Leadership & Training
  • Technical Proficiency in Service Titan
  • Excellent Communication & Negotiation Skills
  • Service Titan Platform
  • HVAC System Diagnostics
  • Project Management Software

Technical Skills

  • Service Titan Platform
  • HVAC System Diagnostics
  • Project Management Software

Certifications & Training

  • Lennox Build A Tech Program
  • Lennox Build A Salesman Program
  • Completed All Trane Sales Classes
  • NATE Certified
  • EPA Certified
  • Completed All Next Star Classes

Timeline

Project Manager

Environment Masters
01.2017 - Current

HVAC Installer

Environment Masters
12.2014 - 01.2017

Field Service Technician

Environment Masters
06.2012 - 12.2014

Lead Starter Dog Trainer

Sporting Life Kennels
08.2010 - 08.2012

Head of Field Maintenance

North Jackson Baseball Field
01.2007 - 01.2008
Nick Black