Nick Garbin
Ocean Springs
Summary
Dynamic manager with a proven track record at Quakes Ice Creamery, excelling in employee training and conflict resolution. Recognized for enhancing customer satisfaction and leading teams to achieve goals. Demonstrated strong project management skills while ranking #1 as a manager trainee at Tower Loan, showcasing effective decision-making and communication abilities.
Overview
16
16
years of professional experience
Work History
Manager
Quakes Ice Creamery
04.2009 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager Trainee
Tower Loan
04.2017 - 09.2017
- I was learning how to run a Tower Loan facility so I could eventually run one on my own
- I called lists of people who were late on their bills asking when they'd pay and if they wanted another loan
- I was the #1 ranked manager trainee in the State of Mississippi for my sales in the company
Education
High School Diploma -
Ocean Springs High School
Ocean Springs, Mississippi05-2016
Skills
- Employee training
- Performance management
- Project management
- Customer service
- Conflict resolution
- Time management
- Team building
- Goal setting
- Decision-making
- Verbal and written communication
Accomplishments
I was the #1 ranked Lucas Player on Smashladder.com as NPG
Immortal 3 Valorant player as nickpaulygee on the North American servers.
Timeline
Manager Trainee
Tower Loan
04.2017 - 09.2017
Manager
Quakes Ice Creamery
04.2009 - Current
High School Diploma -
Ocean Springs High School
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