Nickolas Nunley
Corinth
Summary
Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Lowes
10.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cook
Zaxbys
09.2023 - 08.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Brand Representative
Surfhicks
01.2024 - 07.2024
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Education
Diploma - High School
Corinth High School
Corinth, MS05.2025
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Product knowledge
- Complex Problem-solving
Timeline
Customer Service Associate
Lowes
10.2024 - Current
Brand Representative
Surfhicks
01.2024 - 07.2024
Cook
Zaxbys
09.2023 - 08.2024
Diploma - High School
Corinth High School
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