Nicole Clark
Greenwood
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and Knowledgeable patient representative offering demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care.
Overview
12
12
years of professional experience
Work History
Director of Nursing
Tyler Holmes Memorial Hospital
Winona
05.2024 - Current
- Led nursing staff to ensure high-quality patient care standards.
- Developed and implemented nursing policies and procedures.
- Managed staffing schedules to optimize nursing resources effectively.
- Oversaw compliance with healthcare regulations and safety standards.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Registered Nurse
Vital Caring Home Health and Hospice
Greenwood
03.2015 - 05.2025
- Assessed patient health and condition by performing physical examinations, taking vital signs, and reviewing medical histories.
- Instructed patients in self-care techniques to manage and treat illnesses or injuries.
- Developed individualized care plans for patients based on assessments and identified needs.
- Provided direct nursing care such as wound dressing changes, medication administration, injections, IV therapy and other treatments.
- Assisted with the coordination of home health services to ensure that quality patient care was provided in a timely manner.
- Monitored patient progress, reported changes in condition to physician or supervisor and adjusted treatments accordingly.
- Educated patients and families about health maintenance and disease prevention strategies.
- Collaborated with interdisciplinary team members to develop comprehensive plans of care for each assigned patient.
- Coordinated discharge planning with other healthcare professionals involved in the patient's care plan.
- Provided emotional support for patients dealing with chronic illness or terminal diagnosis.
- Implemented infection control protocols designed to reduce risk of exposure and transmission of communicable diseases.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Participated in on-call rotations and delivered after-hours care.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Assistant Director of Nursing
Riverview Nursing and Rehab Center
Greenwood
11.2021 - 05.2024
- Coordinated the planning, implementation, evaluation, and documentation of nursing care plans.
- Assessed staffing needs based on patient census and acuity levels.
- Collaborated with multidisciplinary teams to develop best practices for patient care delivery.
- Investigated incidents reported by staff members or patients and families.
- Oversaw daily operations within the department including scheduling shifts and approving time off requests.
- Ensured proper orientation of new hires as well as ongoing training for existing staff members.
- Responded promptly to inquiries from physicians, families, staff members, and other healthcare professionals.
- Implemented infection control measures according to established protocols.
- Provided guidance to department supervisors regarding clinical practice standards.
- Maintained accurate records of staffing assignments and patient data according to established guidelines.
- Provided leadership support during times of crisis or emergency situations.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Monitored development, implementation and updates of individualized care plans.
- Implemented changes needed to correct deficiencies found during government inspections.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
- Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
- Evaluated staff performance and prepared accurate reports detailing findings.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Communicated with patients with compassion while keeping medical information private.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired and trained new medical and facility staff.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Maintained records management system to process personnel information and produce reports.
Registered Nurse, Long-Term Acute Care
AMG Specialty Hospital
Greenwood
01.2014 - 04.2016
- Provided direct patient care, including assessments and treatments, to patients in a long-term acute care setting.
- Monitored patient vital signs and administered medications as prescribed by physicians.
- Assisted with diagnostic tests such as X-rays, ultrasounds, EKGs, and other laboratory procedures.
- Performed wound care management on a variety of wounds using appropriate dressings or techniques.
- Educated patients and families about disease processes, treatments, medications, nutrition and self-care techniques.
- Maintained accurate documentation in accordance with hospital policies and procedures.
- Managed complex medical cases involving multiple organ systems requiring specialized knowledge base.
- Implemented infection control protocols according to facility guidelines to prevent spread of infectious diseases.
- Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management.
- Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
- Treated patients with broad range of acute, life-threatening diagnoses.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Assessed, planned, implemented and evaluated individualized nursing care plans for each patient.
- Collaborated with physicians, social workers and other healthcare professionals to coordinate care for patients.
- Facilitated referrals for specialized services such as physical therapy or hospice care when needed.
- Coordinated discharge planning with multidisciplinary teams ensuring safe transitions back into the community.
- Actively participated in family and patient planning processes.
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients and families.
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Education
Registered Nurse -
Mississippi Delta Community College
Moorhead, MS05-2011
Licensed Practical Nursing -
Mississippi Delta Community College
Moorhead, MS08-2004
Skills
- Basic Life Support
- Ventilator Management
- Tracheostomy Care
- Compassionate Care
- Taking Vitals
- Treatment Planning
- Patient Discharging
- Interdisciplinary Collaboration
- Data Collection
- Case Management
- Care Planning
- Wound Care
- Patient Assessment
- IV Drug Therapy Management
- Gastrostomy Tube Care
- Shift Scheduling
- Quality Improvement
- Process Improvement
- Accreditation Coordination
- Clinical Leadership
- Multidisciplinary Team Collaboration
- Long-Term Care
- Recruiting and Hiring
- Multidisciplinary Collaboration
- Work Planning and Prioritization
- Nurse Education and Training
- Risk Management
- Disease Control
- Effective Multitasking
- Staff Scheduling
References
References available upon request.
Timeline
Director of Nursing
Tyler Holmes Memorial Hospital
05.2024 - Current
Assistant Director of Nursing
Riverview Nursing and Rehab Center
11.2021 - 05.2024
Registered Nurse
Vital Caring Home Health and Hospice
03.2015 - 05.2025
Registered Nurse, Long-Term Acute Care
AMG Specialty Hospital
01.2014 - 04.2016
Registered Nurse -
Mississippi Delta Community College
Licensed Practical Nursing -
Mississippi Delta Community College