Nicole Czikray
Tupelo
Summary
Compassionate professional with background in social and human services, known for productivity and efficient task completion. Possesses specialized skills in client assessment, case management, and crisis intervention. Excels in communication, empathy, and problem-solving to support individuals and communities effectively.
Overview
6
6
years of professional experience
Work History
Social Services Specialist
Mississippi Department of Child Protection Services
Corinth
04.2024 - Current
- Maintained accurate client records in compliance with confidentiality regulations.
- Conducted thorough investigations of reported child abuse cases.
- Interviewed children, caregivers, and witnesses to gather information.
- Assessed safety risks and made recommendations for protective services.
- Attended court hearings to provide testimony on child welfare issues.
- Developed and implemented safety plans for at-risk children and families.
- Compiled written reports summarizing investigative findings for review by supervisors.
- Maintained detailed case records, including statements from witnesses and victims.
- Conducted interviews with children and families to gather information about potential abuse cases.
- Assessed situations involving allegations of physical, emotional, or sexual abuse of minors.
- Investigated each child's living environment to determine whether home was safe or presented risks.
- Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
Child Family Protection Specialist
Mississippi Department of Child Protection Services
Carthage
04.2019 - 10.2021
- Conducted thorough assessments of family safety and protection needs.
- Developed individualized safety plans for families in crisis situations.
- Documented case notes and maintained accurate records of interactions.
- Engaged in regular contact with clients via phone calls, emails, home visits or office appointments.
- Visited homes and schools of case children to evaluate safety and well-being.
- Documented and submitted updates to case records.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
- Arranged adoptions and found foster homes for abandoned or abused children.
Education
Bachelor of Science - Psychology
Mississippi State University
Starkville, MS05-2017
Associate of Applied Science - Child Development
Itawamba Community College
Fulton, MS05-2000
Skills
- Client record management
- Child welfare investigations
- Safety plan development
- Case documentation
- Risk evaluation
- Home evaluations
- Documentation proficiency
- Transportation assistance
- Client and family interviews
- Analytical thinking
References
References available upon request.
Timeline
Social Services Specialist
Mississippi Department of Child Protection Services
04.2024 - Current
Child Family Protection Specialist
Mississippi Department of Child Protection Services
04.2019 - 10.2021
Bachelor of Science - Psychology
Mississippi State University
Associate of Applied Science - Child Development
Itawamba Community College