Nicole Rankin
Gulfport
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Elite Homecare Services
Gulfport
03.2025 - Current
- Coordinated schedules for caregivers and clients to ensure optimal service delivery.
- Managed appointment logistics and maintained accurate calendar entries for staff.
- Communicated effectively with clients to confirm visits and address inquiries promptly.
Administrative Assistant
Equal steps veteran home
Long Beach
07.2024 - 04.2025
- Managed scheduling and appointments for staff and residents at veteran home.
- Coordinated events and activities to enhance resident engagement and community involvement.
- Assisted with administrative tasks including filing, data entry, and record management.
CNA - Certified Nursing Assistant
Memorial Hospital at Driftwood
07.2023 - 02.2025
- Grooming and bathing patients with low mobility
- Preparing each patient's room with necessary items such as blankets, pillows, medical equipment and toiletries
- Helping patients eat and take medications
- Making sure patients have regular meals and proper medication dosages
- Monitoring vitals and behavior and reporting them to the nursing and medical staff
- Transferring patients with low mobility from wheelchair to bed and vice versa
- Turning or adjusting patients in bed to prevent bedsores
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and equipment.
- Provided emotional support and companionship to patients during treatment.
- Collaborated with healthcare team to develop patient care plans.
- Documented patient care activities accurately in electronic health records.
- Trained new staff on protocols and best practices in patient care.
- Ensured compliance with safety standards and infection control procedures.
CNA - Certified Nursing Assistant
Gulf Coast Health and Rehabilitation LLC
Gulfport
07.2016 - 07.2023
- Grooming and bathing patients with low mobility
- Preparing each patient's room with necessary items such as blankets, pillows, medical equipment and toiletries
- Helping patients eat and take medications
- Making sure patients have regular meals and proper medication dosages
- Monitoring vitals and behavior and reporting them to the nursing and medical staff
- Transferring patients with low mobility from wheelchair to bed and vice versa
- Turning or adjusting patients in bed to prevent bedsores
Med Tech/Caregiver
Singing River Health System
Gulfport
08.2021 - 07.2022
- Grooming and bathing patients with low mobility
- Preparing each patient's room with necessary items such as blankets, pillows, medical equipment and toiletries
- Helping patients eat and take medications
- Making sure patients have regular meals and proper medication dosages
- Monitoring vitals and behavior and reporting them to the nursing and medical staff
- Transferring patients with low mobility from wheelchair to bed and vice versa
- Turning or adjusting patients in bed to prevent bedsores
Customer Service Manager (CSM)
Walmart
Biloxi
01.2010 - 09.2012
- Contacting customers who have complained and working with them to resolve their issues
- Promoting a positive work environment for employees and leading by example
- Investigating challenges faced by customers and giving appropriate solutions to the challenges
- Handling communications with customers through mediums like email, letter, phones, suggestion boxes notes, and a one-on-one interview as well as prepared tills so that the cashiers were ready to work when they came in also counted down all tills at night.
Direct Care Worker
SMRC
Long Beach
08.2002 - 02.2007
Education
High school diploma -
Harrison Central High School
Lyman, MSSkills
- Vital Signs
- Caregiving
- Senior Care
- EMR Systems
- Nursing
- Home Care
- Laboratory Experience
- Hospital Experience
- Meal Preparation
- Laundry
- Hospice Care
- Critical Care Experience
- Alzheimer's Care
- Patient Care
- Infection Control Training
- Dementia Care
- Epic
- Microsoft Word
- Memory Care
- Food Preparation
- Medical Office Experience
- Venipuncture
- Computer Operation
- Computer Skills
- Hoyer lift
- Nail care
- Rehabilitation center
Certification
- CPR Certification
- CNA
- State Tested Nursing Assistant
- BLS Certification
Timeline
Scheduling Coordinator
Elite Homecare Services
03.2025 - Current
Administrative Assistant
Equal steps veteran home
07.2024 - 04.2025
CNA - Certified Nursing Assistant
Memorial Hospital at Driftwood
07.2023 - 02.2025
Med Tech/Caregiver
Singing River Health System
08.2021 - 07.2022
CNA - Certified Nursing Assistant
Gulf Coast Health and Rehabilitation LLC
07.2016 - 07.2023
Customer Service Manager (CSM)
Walmart
01.2010 - 09.2012
Direct Care Worker
SMRC
08.2002 - 02.2007
High school diploma -
Harrison Central High School