Nikki Harbin
Caledonia
Summary
Dynamic and detail-oriented professional with extensive experience at Liberty Heart Center, excelling in data entry and medical billing. Proven ability to enhance patient scheduling and streamline claim processing. Proficient in Epic charting and committed to delivering exceptional customer service, ensuring efficient operations and improved patient satisfaction.
Overview
28
28
years of professional experience
Work History
ASSISTANT OFFICE MANAGER
LIBERTY HEART CENTER
01.2009 - Current
- Data entry of all medical claims in office and hospitals
- Entry of patient demographics and insurance information
- Scheduling appointments, tests and procedures
- Patient and insurance payments, refunds
- Reimbursements and fee schedule
- Precertification of all procedures
- Medicare and insurance updates
- Manage front office
- Manage physicians call schedule at Baptist Memorial Hospital
- Manage Veteran Affairs cardiology authorizations
- Answer multi-line phone system and fax
- Handle referrals that are sent out
- Fee schedule knowledge along with CPT and ICD10 coding
- Handle medical records and chart coding
- Knowledge of Epic One Care, Epic, Athena Health, Eclinical Works, Word, Excel, Welch Allyn, Preventice, Boston Scientific latitude, Praxis
- Knowledge of worker’s compensation
- Follow up with insurance correspondence
Data entry clerk
columbus pathology
01.1998 - 01.2006
- Entry of patient demographics and insurance information
- Entry of histology and cytology consultations
- Accurate accounting of all specimens received
- Patient billing which includes answering phones, taking payments and filing medical claims
- Check status on medical claims 60 days and over
- Take patient calls and payments
Education
Marketing -
East Mississippi communty college
01.1994
Skills
- Data entry
- Patient scheduling
- Medical billing
- Claim processing
- Epic charting
- Customer relationship management
References
- Amanda Johnson, Secretary, Lowndes County School District, Columbus, MS, 662-549-0143
- Paar Colvin, Retired, Columbus, MS, 662-251-4830
- Gwen Malone, Office Manager, Liberty Heart Center, 662-570-5000
- Chery Hubbard, Insurance, AHI Insurance, Columbus, MS, 662-574-1389
Timeline
ASSISTANT OFFICE MANAGER
LIBERTY HEART CENTER
01.2009 - Current
Data entry clerk
columbus pathology
01.1998 - 01.2006
Marketing -
East Mississippi communty college