Nikole Leone
Gautier
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
2
2
years of professional experience
Work History
Shift Leader/Manager
McDonald's
10.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Education
High School Diploma -
Ocean Springs High School, Ocean Springs, MS, US
Ocean Springs, MS05.2022
Skills
- Performing Experiments
- Guest Relations
- Opening and Closing Procedures
- Safety and Security Enforcement
- Cash Handling
- Handling Customer Complaints
- Team Meetings
- Cash Drawer Balancing
- Interpersonal Communication Skills
Timeline
Shift Leader/Manager
McDonald's
10.2021 - Current
High School Diploma -
Ocean Springs High School, Ocean Springs, MS, US
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