Noah Purser
Hattiesburg
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Possesses a solid understanding of network infrastructure, software and hardware. Proven ability to work independently and collaboratively as part of a team to ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Help Desk Technician
iTech at University of Southern Mississippi
08.2023 - Current
IT Support Specialist
Mississippi Emergency Management Agency
02.2021 - 05.2021
Education
Bachelor of Science - Information Technology
University of Southern Mississippi
Hattiesburg, MS12.2023
Associate in Applied Science (A.A.S.) in Computer Networking -
Hinds Community College
Pearl, MS05.2021
Associate in Applied Science (A.A.S.) in Cyber Security -
Hinds Community College
Pearl, MS05.2021
Skills
- Vulnerability Testing
- Helpdesk Call Support
- User Experience
- Hardware Replacement
- Software and Hardware Implementation
- Technical Support and Assistance
- Collaborative Team Player
- Computer Operating Systems
- Troubleshooting Network Issues
- Network Infrastructure Monitoring
- Security Protocols
- IT Documentation
Additional Information
Phi Theta Kappa Student
Personal Information
Title: IT Support Specialist
Languages
English
Native or Bilingual
Timeline
Help Desk Technician
iTech at University of Southern Mississippi
08.2023 - Current
IT Support Specialist
Mississippi Emergency Management Agency
02.2021 - 05.2021
Bachelor of Science - Information Technology
University of Southern Mississippi
Associate in Applied Science (A.A.S.) in Computer Networking -
Hinds Community College
Associate in Applied Science (A.A.S.) in Cyber Security -
Hinds Community College
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