Norman Small
Vicksburg
Summary
Dynamic Battery Technician with proven expertise at Burke Handling Systems, specializing in electrical troubleshooting and battery management systems. Recognized for enhancing safety protocols and elevating customer satisfaction through effective communication and problem-solving. Committed to continuous improvement and mentoring, ensuring optimal performance and reliability in battery operations.
Overview
11
11
years of professional experience
Work History
Battery Technician
Burke Handling Systems
Richland, MS
01.2023 - Current
- Oversaw routine inspections and testing of battery systems to optimize performance standards.
- Diagnosed and rectified battery-related issues utilizing industry-standard tools and equipment.
- Managed inventory levels of battery components and supplies to meet operational demands.
- Worked with team members to establish enhanced safety protocols for battery handling procedures.
- Championed best practices for charging and maintaining batteries, leading to improved longevity and reliability.
- Led training sessions for new technicians on safe handling and troubleshooting of battery systems.
- Monitored inventory records ensuring stock levels of essential components and tools remained adequate.
- Mentored junior technicians in developing the skills necessary for success in the field.
- Executed detailed inspections of batteries prior to installation or repair, addressing potential concerns.
- Engaged in ongoing training initiatives to remain abreast of industry advancements and best practices.
- Elevated customer satisfaction by providing prompt and comprehensive technical assistance for all battery inquiries.
Battery Technician
Tri Star Industrial Equipment
Palms, MI
01.2018 - 01.2023
- Conducted routine inspections and testing of battery systems for optimal performance.
- Diagnosed and repaired battery-related issues using industry-standard tools and equipment.
- Assisted in maintaining inventory levels of battery components and supplies.
- Collaborated with team members to improve safety protocols during battery handling procedures.
Forklift Operator
Nissan North America, Inc.
Canton, MS
01.2015 - 01.2018
- Operated forklifts to transport materials within production facility efficiently.
- Conducted routine inspections and maintenance on equipment to ensure safety compliance.
- Loaded and unloaded shipments, ensuring accurate placement of goods in designated areas.
- Assisted team members with inventory management, facilitating smooth workflow operations.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Education
High School Diploma -
Yazoo County High School
Yazoo City, MS05.2000
Skills
- Power tools operation
- Electrical troubleshooting
- Battery storage
- Battery replacement
- Voltage measurement
- Wiring techniques
- Circuit analysis
- Diagnostic equipment
- Schematic reading
- Battery installation
- Battery charging
- Energy storage solutions
- Battery management systems
- Battery monitoring
- Battery transportation
- Electrochemical testing
- Battery enclosure setup
- Battery recycling
- Battery pack design
- Battery assembly
- Battery disposal
- Battery racking
- Battery cell balancing
- Battery testing
- Willing to learn
- Teamwork
- Teamwork and collaboration
- Hardworking and dedicated
- Customer service
- Team player
- Problem-solving
- Time management
- Attention to detail
- Maintenance and repairs
- Problem-solving abilities
- Replacing parts
- Multitasking
- Multitasking Abilities
- Reliability
- Work area cleanliness
- Excellent communication
- Critical thinking
- Parts replacement
- Customer satisfaction
- Organizational skills
- Team collaboration
- Diagnostics and troubleshooting
- Safety procedures compliance
- Safety policies and procedures
- Active listening
- Effective communication
- Hand and power tool operation
- Adaptability and flexibility
- Safety awareness
- Valid Driver's license
- Workshop organization
- Decision-making
- Vehicle safety and maintenance
- Detail-oriented
- Installing equipment
- Clean driving record
- Battery changing
- Power tools
- Inspection skills
- Inspecting vehicles
- Heavy equipment operation
- Customer relations
- Scheduled maintenance
Timeline
Battery Technician
Burke Handling Systems
01.2023 - Current
Battery Technician
Tri Star Industrial Equipment
01.2018 - 01.2023
Forklift Operator
Nissan North America, Inc.
01.2015 - 01.2018
High School Diploma -
Yazoo County High School