Summary
Overview
Work History
Education
Skills
Timeline
Generic

OLIVIA BOLTON

Batesville

Summary

Competent hospitality professional well-versed in hospitality procedures and standards. Skilled in efficiently addressing customer responses, documentation, and bills to manage daily operations. Customer-oriented front desk associate with extensive knowledge of modern computer systems. Committed to individualized client care. Successful at multitasking and basic bookkeeping. Upbeat, with experience attending to customer needs and requests while maintaining smooth front reception operations. Polite and well-spoken when anticipating and addressing the needs of guests and coworkers. Experience in conflict management and safety protocols. Successfully maintained safety standards while managing hazardous materials, ensuring compliance and client satisfaction. Known for exceptional communication skills and a customer-oriented approach, I bring a strong commitment to safety and efficiency, helping organizations maintain a secure environment while delivering top-notch service.

Overview

5
5
years of professional experience

Work History

PRODUCTION TECHNICIAN

SERVPRO
03.2023 - 06.2024
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions
  • Maintained safety protocols through safe handling of equipment and chemicals
  • Transported trash and hazardous waste to appropriate disposal area
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
  • Responded to emergency cleaning requests to meet client expectations
  • Used shampoos and steam equipment to periodically clean upholstery and carpeting
  • Performed all work in accordance with established safety procedures
  • Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations
  • Attended employee meetings and training to learn about new techniques, trends and technologies

CASHIER/FRONT DESK ASSOCIATE

BLOSSOM'S
01.2019 - 08.2020
  • Operated cash register, collected payments and provided accurate change
  • Helped customers find specific products, answered questions and offered product advice
  • Assisted with purchases and locating items
  • Scanned customer purchases and supported transactions to streamline sales process
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale
  • Increased sales by suggesting specific complementary items to customers

Education

Bachelor of Science - Criminal Justice

University of Mississippi
University, MS
12-2025

Associate of Arts -

NORTHWEST MISSISSIPPI COMMUNITY COLLEGE
12.2022

High School Diploma - undefined

SOUTH PANOLA HIGH SCHOOL
05.2020

Skills

  • Multi-line phone systems
  • Cash transactions
  • Conflict management
  • Listening skills
  • Effective planning
  • Transportation information
  • Safety and security procedures
  • Oral and written communications
  • Company policies and procedures
  • Process management
  • Ability to type fast
  • Client relations
  • Exceptional verbal/written communication
  • Friendly, positive attitude
  • Critical thinking
  • Data Entry
  • Continuous Improvement
  • Hazardous Materials Handling
  • Safety Monitoring
  • Production Methods
  • Materials Knowledge
  • Transporting and Delivery
  • Chemicals Handling
  • Commercial Equipment
  • Operations
  • Exceptional Time Management
  • Health and Safety Compliance
  • Biohazard Remediation

Timeline

PRODUCTION TECHNICIAN

SERVPRO
03.2023 - 06.2024

CASHIER/FRONT DESK ASSOCIATE

BLOSSOM'S
01.2019 - 08.2020

High School Diploma - undefined

SOUTH PANOLA HIGH SCHOOL

Bachelor of Science - Criminal Justice

University of Mississippi

Associate of Arts -

NORTHWEST MISSISSIPPI COMMUNITY COLLEGE
OLIVIA BOLTON