Olivia Carter
Starkville
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Server Manager
Bops Frozen Custard
07.2024 - Current
- Delivered exceptional customer service in a fast-paced environment while managing daily front-of-house operations
- Handled cash management responsibilities, including opening and closing drawers, balancing registers, and processing cash and credit card transactions accurately
- Assisted customers with product recommendations and order selections to ensure a positive guest experience
- Supervised and supported team members during shifts to maintain efficient operations and high service standards
- Stocked, replenished, and organized inventory while maintaining cleanliness and presentation throughout the store
- Resolved customer concerns professionally and ensured smooth day-to-day workflow as a shift manager at Bop's Frozen Custard
Cashier/Server
Smithville Nutrition
05.2022 - 07.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking supplies and monitoring product levels.
Cashier/server
Smithville Ice Cream Shop
05.2022 - 07.2024
- Greet and Serve Customers
- Perform cash processing and credit card payments
- Guide and advise customers on product selection
- Stock, replenish, and organize
Education
High School Diploma -
Smithville High School
Smithville, MS05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
- CPR certified
- First Aid certified
Timeline
Cashier/Server Manager
Bops Frozen Custard
07.2024 - Current
Cashier/Server
Smithville Nutrition
05.2022 - 07.2024
Cashier/server
Smithville Ice Cream Shop
05.2022 - 07.2024
High School Diploma -
Smithville High School