Ora Smith

Educational Administrator/Assistant Director

Mississippi Achievement School District

07.1991 - 06.2023

Implemented data-driven student performance to improve student and accountability measures when they are sent to Alternative Learning Center.
Mentored and supported administrative staff in best practices for school management and operations, especially students with students who exhibit disciplinary issues or difficulty manage and thriving in and regular learning environment.
Collaborated with stakeholders to design programs fostering community engagement and student success.
Monitor and model best practices for teachers in grades K-12.
Work with groups and organizations who help to provided remedial, support for students and teachers.
Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
Managed confidential information with discretion, ensuring the privacy of sensitive documents.
Prepared detailed reports and presentations, supporting strategic decision-making for management meetings.
Screened phone calls to take messages and route calls to appropriate personnel.
Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
Reduced errors in documentation through meticulous proofreading before submitting reports or other written materials.
Ensured timely completion of projects by monitoring progress and following up with team members when necessary.
Streamlined office operations by implementing efficient filing and organizational systems.
Arranged conference rooms and facilities to prepare for meetings.
Facilitated communication between departments by acting as a liaison for interdepartmental requests and updates.
Provided exceptional administrative support during events, including setup, registration assistance, and on-site coordination.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.