Owen Law
Greenwood
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication, eager to learn and develop in working environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FOH Team Member
McAlister's Deli
05.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and took their order.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled customers food with care and diligence
Bike Mechanic/Sales
Revolutions Cyclery
06.2023 - 01.2024
- Conducted thorough inspections of bicycles to identify necessary repairs or adjustments.
- Delivered exceptional customer service by answering questions and offering advice on bicycle maintenance and repairs.
- Greeted customers and went above and beyond to answer questions or fix problems they have.
- Solved complex mechanical problems with attention to detail and precision.
Bike Builder/Helper
Champion Cycling
04.2021 - 07.2022
- Assembled and did thorough check overs on all new bicycles to be put on sales floor
- Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
- Took out trash regularly to prevent overflow and odor.
- Communicated with staff to address specific cleaning needs and concerns.
Education
Associate of Applied Science - Drafting & Design AUTOCAD
Mississippi Delta Community College
Moorhead, MS12-2027
GED -
Mississippi Delta Community College
Moorhead, MS11-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
Certification
ACT WorkKeys NCRC Silver level
Timeline
FOH Team Member
McAlister's Deli
05.2024 - 12.2024
Bike Mechanic/Sales
Revolutions Cyclery
06.2023 - 01.2024
Bike Builder/Helper
Champion Cycling
04.2021 - 07.2022
Associate of Applied Science - Drafting & Design AUTOCAD
Mississippi Delta Community College
GED -
Mississippi Delta Community College
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