Paige Smith
Corinth
Summary
Accomplished General Manager at Loves Travel Stop with a proven track record in operations management and leadership, enhancing sales profitability and employee satisfaction. Expert in inventory control and fostering strong client relationships, I excel in problem resolution and team building, significantly improving operational efficiency and customer loyalty.
Overview
19
19
years of professional experience
Work History
General Manager
Loves Travel Stop
03.2020 - Current
- Managed budget implementations, employee reviews, training, schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Operations Manager
Loves Travel Stop
10.2019 - 03.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Trained and guided team members to maintain high productivity and performance metrics.
Inventory Coordinator
Loves Travel Stop
03.2017 - 10.2019
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Performed data entry and completed proper paperwork.
- Investigated and resolved variances in inventory counts on monthly basis.
Accounts Payable Clerk
B-quik
02.2007 - 01.2017
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Improved data accuracy in financial systems by conducting thorough audits of accounts payable ledger.
Store Manager
B-quik
08.2005 - 02.2007
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Flour Bluff High School
Corpus Christi, TX05-2003
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Customer relations
- Training and development
- Relationship building
- Staff training/development
- Inventory control
- P&L management
Timeline
General Manager
Loves Travel Stop
03.2020 - Current
Operations Manager
Loves Travel Stop
10.2019 - 03.2020
Inventory Coordinator
Loves Travel Stop
03.2017 - 10.2019
Accounts Payable Clerk
B-quik
02.2007 - 01.2017
Store Manager
B-quik
08.2005 - 02.2007
High School Diploma -
Flour Bluff High School
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