Paige Smith
Corinth
Summary
Accomplished General Manager at Loves Travel Stop with a proven track record in operations management and leadership, enhancing sales profitability and employee satisfaction. Expert in inventory control and fostering strong client relationships, I excel in problem resolution and team building, significantly improving operational efficiency and customer loyalty.
Overview
19
19
years of professional experience
Work History
General Manager
Loves Travel Stop
Eastview Tn
03.2020 - Current
- Managed budget implementations, employee reviews, training, schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Operations Manager
Loves Travel Stop
West Point, MS
10.2019 - 03.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Trained and guided team members to maintain high productivity and performance metrics.
Inventory Coordinator
Loves Travel Stop
West Point, MS
03.2017 - 10.2019
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Performed data entry and completed proper paperwork.
- Investigated and resolved variances in inventory counts on monthly basis.
Accounts Payable Clerk
B-quik
Starkville, MS
02.2007 - 01.2017
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Improved data accuracy in financial systems by conducting thorough audits of accounts payable ledger.
Store Manager
B-quik
Starkville, MS
08.2005 - 02.2007
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Flour Bluff High School
Corpus Christi, TX05-2003
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Customer relations
- Training and development
- Relationship building
- Staff training/development
- Inventory control
- P&L management
Timeline
General Manager
Loves Travel Stop
03.2020 - Current
Operations Manager
Loves Travel Stop
10.2019 - 03.2020
Inventory Coordinator
Loves Travel Stop
03.2017 - 10.2019
Accounts Payable Clerk
B-quik
02.2007 - 01.2017
Store Manager
B-quik
08.2005 - 02.2007
High School Diploma -
Flour Bluff High School