Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pam Sloan

Hernando

Summary

Motivated, professional individual with a strong work ethic seeking career opportunity to utilize skills and talents for company success. Committed to delivering exceptional results and enhancing abilities to meet organizational needs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Kids Manager

Lifetime
01.2025 - Current
  • Ensures team members initiate, develop and maintain personalized relationships with members and their children
  • Plans, organizes, and executes special events throughout the year to promote value to the members for club participation and increase attendance in fee based programs
  • Oversees the department budget, assists with the planning process of the budget, and monitors the revenue of the program
  • Completes the hiring process and manages the Assistant(s), Supervisor(s) while providing training, feedback, coaching, and direction
  • Partners directly with the membership sales team to acquire and retain kids memberships
  • Markets, promotes and sells all Kids programs throughout the club and in the community to increase participation


  • Trained employees on our systems and policies and assigned duties.
  • Kept up with State Licensing Compliance and audits
  • Increased team productivity by streamlining communication and implementing effective project management strategies.
  • Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
  • Conduct payroll weekly and correct discrepancies
  • Oversee P&L reports

Kids Assistant Manager

Life Time
02.2024 - 01.2025
  • Scheduling for our program and for team members.
  • Prepare for events/programming along with marketing.
  • Drive participation numbers and revenue.
  • Manage center payroll with budgetary guidelines while making recommendations as needed to the manager.
  • Manage and support kids team members by providing ongoing training, giving feedback and coaching.
  • Perform evaluations monthly for instructors, team members and supervisors.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Complete casting, interviewing, hiring and onboarding for kids team members.
  • Complete inventory and assists in ordering and maintaining supplies, toys and equipment for childcare center events and programming.

Kids Academy Supervisor

Life Time
05.2021 - 01.2023
  • Greet and check members/guests in and out.
  • Update head count accordingly.
  • Add classes and activities to the schedule.
  • Conduct employee breaks.
  • Maintain class rosters & ratios in all spaces.
  • Conduct evaluations on team members monthly.
  • Promote events & camp.
  • Write communication forms & submit incident reports.
  • Update newsletter weekly.
  • Delegate and supervise job tasks.
  • Add members to the class rosters for attendance.
  • Respond to parent complaints or booking issues/corrections.
  • Run payments for memberships or camp registration.
  • Process refunds and credits according to records.
  • Create daily & weekly schedule for summer program.
  • Maintain updated CPR certifications.
  • Purchase supplies for events & activities weekly.
  • Inventory of supplies.
  • Ensure employee files are up to date for members and employees.
  • Create employee schedules weekly/monthly & approve time off.
  • Ensure employees are up to date on training modules at LTU.
  • Train and on board new & existing employees.

Teacher Assistant

Highland Community Ministries
09.2009 - 06.2010
  • Assist the teacher with day-to-day activities for the classroom.
  • Create lesson plans for classroom
  • Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
  • Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
  • Run errands for the teacher or supervise the classroom while the teacher ran errands.
  • Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
  • Organize the equipment for the classroom.
  • Preparing children for outside activities.
  • Monitored pick up and drop off for the children.

Education

Personal Training Certification -

American Muscle and Fitness

High School Diploma - undefined

Jeffersontown High School
Louisville, KY
01.2010

Early Childhood Education

TECTA (TN Early Childhood Training Alliance)
Memphis, TN

Business Management

1-week Business Management Conference
Arizona City, AZ
03-2017

Skills

  • Complex Problem-solving
  • Staff training and development
  • Operations management
  • Shift scheduling
  • Sales techniques
  • Marketing
  • Budget control
  • Safety procedures
  • Team leadership
  • Time management

Certification

  • CPR/AED, American RedCross - Expires 2026
  • Kids Behavior Management & Positive Guidance Certification
  • Working With Children with Unique Needs
  • TECTA Orientation Certification (30hrs)

Timeline

Kids Manager

Lifetime
01.2025 - Current

Kids Assistant Manager

Life Time
02.2024 - 01.2025

Kids Academy Supervisor

Life Time
05.2021 - 01.2023

Teacher Assistant

Highland Community Ministries
09.2009 - 06.2010

High School Diploma - undefined

Jeffersontown High School

Personal Training Certification -

American Muscle and Fitness

Early Childhood Education

TECTA (TN Early Childhood Training Alliance)

Business Management

1-week Business Management Conference

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Pam Sloan