Sherrylisa Jones
Jackson
Summary
Dedicated Mental Health Technician with 9 years of experience in healthcare settings, currently employed at Mississippi State Hospital. Proficient in crisis management, de-escalation techniques, and maintaining accurate patient records, ensuring compliance with HIPAA regulations. Seeking to leverage strong communication and organizational skills, along with expertise in case management and critical thinking, in a Mental Health Technician role.
Overview
10
10
years of professional experience
Work History
Mental Health Technician
Mississippi State Hospital- Hours Worked- 72
Whitfield, MS
07.2024 - Current
- Assist patients with daily activities, including hygiene, meals, and recreational pursuits, ensuring a supportive and nurturing environment for individuals.
- Observe and document patient behavior, mood changes, and progress, providing critical insights to the clinical team for informed decision-making.
- Intervene in crisis situations using de-escalation techniques or physical restraint when necessary, while maintaining compliance with HIPAA regulations and facility policies.
Veterans Service Representative
Departments of Veterans Affairs-Hours Worked- 40
Jackson, MS
12.2022 - Current
- Determine eligibility for benefits by evaluating military service, medical evidence, income, employability, and relationship details.
- Request medical examinations and opinions to assess disabilities stemming from diseases or injuries.
- Review and apply relevant laws, statutes, and precedent rulings in the adjudication of claims, ensuring comprehensive issue resolution.
- Conduct interviews to explain benefits and programs, and prepare correspondence for use by multiple agencies.
Advanced Medical Support Assistant
Department of Veterans Affairs-Hours Worked- 40
Flowood, MS
03.2020 - 12.2022
- Coordinated patient schedules and managed clinical data, ensuring accurate and timely entry into electronic health records and scheduling systems.
- Processed emergency and non-emergency patient transfers, verifying and updating demographics and insurance information for seamless transitions to other facilities.
- Communicated effectively with patients, families, and both internal and external stakeholders to enhance healthcare responsiveness and support.
- Utilized advanced knowledge of medical terminology and healthcare processes to facilitate appointment scheduling and patient flow within a clinical setting.
Voucher Examiner
Voucher Examiner Hours Worked- 40
11.2015 - 03.2020
- Processed a diverse range of travel payments, ensuring all required documentation was presented and accurately recorded.
- Verified fiscal codes on disbursement documents to confirm precise payment recording and maintained all necessary supporting documentation.
- Prepared and distributed tax documents to vendors and relevant agencies, aiding in fiscal compliance and reporting.
- Assisted in updating and converting system changes affecting payment processes, and reviewed unique personnel actions requiring independent judgment.
Education
Specialist - Psychometry
Jackson State University
Jackson, MS05.2021
Master of Science - Technology Education
Jackson State University
Jackson, MS01.2014
Bachelor of Science - Interdisciplinary Studies
Jackson State University
Jackson, MS01.2011
Skills
- Superior Verbal and Written Communication
- Confidential Data Management
- Facilitator
- Organizational Skills
- Evaluation
- High Standard for Efficiency
- Case Management Experience
- Time Delegation/Multi-Tasking
- Approachable Team Player
- Ethical and Responsible
- Critical Thinking/Decision Making
- Assessment Administration
- Crisis Management and De-Escalation
Timeline
Mental Health Technician
Mississippi State Hospital- Hours Worked- 72
07.2024 - Current
Veterans Service Representative
Departments of Veterans Affairs-Hours Worked- 40
12.2022 - Current
Advanced Medical Support Assistant
Department of Veterans Affairs-Hours Worked- 40
03.2020 - 12.2022
Voucher Examiner
Voucher Examiner Hours Worked- 40
11.2015 - 03.2020
Master of Science - Technology Education
Jackson State University
Bachelor of Science - Interdisciplinary Studies
Jackson State University
Specialist - Psychometry
Jackson State University