Courtney B. Golisch
RCM Collections Lead Specialist
Meridian,MS
Summary
Seeking a challenging position where my skills, training and experience in Collections and Management with excellent communication and time management skills, can be utilized to improve productivity, as well as motivating team members.
Results-driven professional with proven track record of leadership excellence.
Overview
19
19
years of professional experience
Work History
RCM Collections Lead Specialist
VITAL CARE INFUSION SERVICES
Meridian , MS
01.2019 - Current
- Applied strong leadership talents and problem solving skills to maintain team efficiency and organize workflows
- Communicate effectively with franchises as well as internal departments within Vital Care.
- Trained new hires in medical collections protocols, promoting consistency across the team.
- Monitored account receivables to identify trends and proactively address potential issues.
- Reviewed aging reports regularly to prioritize collection efforts strategically based on account status and risk level.
- Streamlined the collections process for increased efficiency and reduced outstanding debts.
- Attended franchise AR calls
- Conducted Coaching and Mentoring with team members as needed
- Conducted team meetings
Office Manager/Payroll
MVP STAFFING
Meridian , MS
01.2009 - 01.2019
- Responsible for processing payroll for accuracy for 400 employees.
- Performed potential new hire interviews, new employee paperwork, drug screenings, background checks and E-verifications on all new employees.
- Handled all worker’s compensation in a timely manner.
- Performed weekly dispatch reports per policy and procedures.
- Managed complaints and clients’ needs.
- Conducted safety walk through for client sites to ensure all employees were working in a safe environment.
Human Resources Assistant/Service Coordinator
SELECT STAFFING SERVICES
Meridian , MS
01.2006 - 01.2009
- Performed potential new hire interviews.
- Handled all paperwork pertaining to entering weekly time tickets, filling out all forms for unemployment and wage verifications.
- Answered phones.
- Filled job orders with various clients.
- Kept daily logs.
Education
High School Diploma -
West Lauderdale High School
undefined
Meridian Community College
Skills
Revenue Cycle Specialist
Leadership
Time management
Medical collections
Workflow organization
Effective communication
Vitality Award Recipient (August 2024)
CareTend
Vital Systems
Waystar
MS Excel, Word, Power Point
Timeline
RCM Collections Lead Specialist
VITAL CARE INFUSION SERVICES
01.2019 - Current
Office Manager/Payroll
MVP STAFFING
01.2009 - 01.2019
Human Resources Assistant/Service Coordinator
SELECT STAFFING SERVICES
01.2006 - 01.2009
undefined
Meridian Community College
High School Diploma -
West Lauderdale High School
Similar Profiles
ShaTonya ErvinShaTonya Ervin
Utilization Reviewer at Vital Care Infusion ServicesUtilization Reviewer at Vital Care Infusion Services
Brenda CaroBrenda Caro
Account Manager at Vital Care Infusion ServicesAccount Manager at Vital Care Infusion Services
Miranda RicksMiranda Ricks
Revenue Cycle Manager at Vital Care Infusion ServicesRevenue Cycle Manager at Vital Care Infusion Services
Timothy ColeTimothy Cole
Business Analyst at Aldi FoodsBusiness Analyst at Aldi Foods
Cristiana HopsonCristiana Hopson
Data Entry Clerk at Meridian Regional DiagnosticsData Entry Clerk at Meridian Regional Diagnostics