Paul Crumpler
Coldwater
Summary
Skilled Maintenance Technician with a proven track record enhancing customer satisfaction and performance through expert diagnostics and repairs. Demonstrates exceptional problem-solving and communication skills, alongside mastery in brake systems and safety awareness. Achieved significant advancements in technical knowledge, contributing to a robust client base through high-quality service.
Overview
31
31
years of professional experience
Work History
Automotive Maintenance Technician
Burkes Tire and Automotive
09.2021 - 12.2024
- Enhanced customer satisfaction through timely completion of repair work and maintaining clear communication.
- Conducted in-depth diagnostics using advanced equipment, accurately identifying issues for effective repairs.
- Maintained detailed records of services performed, ensuring accurate documentation for future reference or warranty claims.
- Carried out transmission services, extending the longevity of these critical components while enhancing drivability for customers'' vehicles.
- Continually expanded technical knowledge through ongoing training and certifications, staying up-to-date with industry advancements.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Automotive Technician
Pughs Service
06.2014 - 09.2018
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Changed, rotated, and balanced tires on different types of vehicles.
- Collaborated effectively with team members to complete complex jobs requiring multiple technicians'' skills sets.
- Consistently met deadlines for repairs, contributing to improved customer retention rates.
- Increased company reputation for quality service by maintaining detailed records of repairs and services performed.
- Reduced repair turnaround time by efficiently troubleshooting and fixing issues related to lawn mowers, generators, and other outdoor power equipment.
- Established trust among clients by maintaining transparent communication and providing accurate cost estimates for repair work.
- Expanded client base through word-of-mouth referrals resulting from high-quality workmanship and excellent customer service skills.
- Stayed up-to-date with industry trends through continuous learning opportunities such as training workshops, seminars, and webinars.
- Tested and inspected engines to determine malfunctions, locate missing and broken parts and verify repairs using diagnostic instruments.
- Lubricated, cleaned and repaired parts and components to carry out effective small engine preventive and reparative maintenance processes.
- Organized and maintained hand tools and equipment used daily to maximize work performance.
- Removed, disassembled, inspected and completely renewed engines to perform complete equipment overhauls.
Aircraft Hydraulic Systems Craftsman
USAF
11.1993 - 03.2009
- Reduced maintenance downtime by performing efficient troubleshooting and repairs on various aircraft hydraulic systems.
- Delivered exceptional customer service through timely communication and coordination with flight crews, addressing any concerns or questions they may have about their aircraft''s hydraulic systems performance.
- Aided in the design process for new aircraft models by providing valuable insights regarding hydraulic system functionality based on extensive experience in the field.
- Minimized potential hazards by identifying and addressing issues related to the functionality of landing gear, brakes, and flight control systems.
- Increased aircraft availability by conducting thorough preventative maintenance checks on a regular basis.
- Streamlined workflow processes by regularly reviewing operating procedures, incorporating improvements as necessary for increased productivity.
- Exemplified a high level of professionalism and integrity when interacting with both internal team members and external clients, fostering positive working relationships at all times.
- Ensured optimal performance of aircraft components by managing the repair and replacement of hydraulic hoses, valves, actuators, and other vital parts.
- Demonstrated strong problem-solving skills when faced with complex hydraulic system malfunctions, devising innovative solutions that minimized downtime without compromising safety or quality standards.
- Played an integral role in maintaining strict compliance with industry regulations and standards, ensuring aircraft met all necessary safety requirements prior to operation.
- Assisted in the development of new technical publications relevant to aircraft hydraulic systems craftsman responsibilities, enhancing overall knowledge base within the field.
- Enhanced aircraft safety by inspecting and maintaining hydraulic systems in compliance with strict standards.
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
- Recorded maintenance actions in aircraft logbooks.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained all aircraft in accordance with organizational maintenance requirements.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Assisted with aircraft and equipment transport and movement.
- Obtained fuel and oil samples to check for contamination.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Operated support equipment and flight line vehicles.
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Collaborated with colleagues in developing and refining maintenance procedures.
Education
High School Diploma -
Gateway Baptist School
Memphis, TENN.06-1993
Skills
- Brake systems
- Tire services
- Fluid exchanges
- Engine repair
- Heating and air conditioning
- Suspension systems
- Vehicle inspections
- Valid Driver's license
- Safety awareness
- Hydraulic troubleshooting
- Hose assembly
- Pressure testing
- Safety procedures
- Aircraft maintenance
Timeline
Automotive Maintenance Technician
Burkes Tire and Automotive
09.2021 - 12.2024
Automotive Technician
Pughs Service
06.2014 - 09.2018
Aircraft Hydraulic Systems Craftsman
USAF
11.1993 - 03.2009
High School Diploma -
Gateway Baptist School
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