Peggy Hammond
Como
Summary
Dynamic Project Manager with a proven track record at HES, excelling in process optimization and effective communication. Adept at managing multiple projects and fostering collaborative environments, I leverage strong problem-solving skills to enhance team performance and ensure customer satisfaction. Committed to delivering results through compassionate care and meticulous documentation.
Overview
8
8
years of professional experience
Work History
Project Manager
HES
Southaven
06.2022 - Current
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Managed multiple projects with competing deadlines simultaneously.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
Supervisor
ABM
Southaven
04.2019 - 06.2022
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Travel CNA
Loving Health Care
Memphis
10.2016 - 03.2019
- Assisted with patient transportation to and from medical appointments and other destinations.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Distributed drinking water and nourishment to residents.
- Performed light housekeeping duties such as changing linens or tidying up rooms after a long day of travel.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Education
High School Diploma -
Hamilton High
Memphis, TN05-1981
Some College (No Degree) - Nursing
Rutledge College
Memphis, TNSkills
- Project management
- Process optimization
- Patient care
- Healthcare documentation
- Compassionate communication
- Time management
- Medical transportation
- Customer service
- Compassionate caregiver
- Range of motion exercises
Affiliations
Volunteer to help the children , elders, etc
Timeline
Project Manager
HES
06.2022 - Current
Supervisor
ABM
04.2019 - 06.2022
Travel CNA
Loving Health Care
10.2016 - 03.2019
High School Diploma -
Hamilton High
Some College (No Degree) - Nursing
Rutledge College
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