Heather Coker

Self

01.2022 - Current

Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Processed payments, entering sales in register for prompt customer service.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Educated customers on products to maximize benefits.
Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Increased salon revenue by upselling products and additional treatments during appointments.
Organized sales area and work station to showcase products and boost sales.
Distributed business cards outside of salon to generate new business.
Provided exceptional customer service, ensuring client satisfaction and repeat business.
Answered phone calls and emails to schedule client appointments.
Maintained regular client list and successfully handled walk-in customers.