PHYLLIS SANDS
Hattiesburg,MS
Summary
Behavioral health professional with significant experience in supporting and guiding patients through treatment plans. Strong focus on team collaboration and achieving consistent results. Skilled in patient assessment, crisis intervention, and therapeutic support. Reliable, adaptable, and committed to providing compassionate care. CPR certified and BLS certified.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavior Technician
HealthTrust Workforce Solutions
03.2021 - Current
- Lifts patients on and off their beds and moves them to treatment areas and operating rooms.
- Moving patients to different areas of the hospital, such as operating rooms, treatment areas, and special service departments.
- Transporting supplies, laboratory specimens, and equipment to designated areas of the medical facility.
- Supervises patients and provides compassionate care before and after treatment and during long residential stays.
- Assisting patients with basic personal care, and to move or walk around.
- Providing patients with emotional support. Monitoring patients' vital signs.
- Implemented individualized behavior intervention plans to support client development and progress.
- Collaborated with multidisciplinary teams to ensure cohesive treatment strategies and client care.
- Tracked and documented client behaviors using data collection methods for analysis and reporting.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented behavior intervention plans to support individual client needs.
Behavior Technician
Gale Healthcare Staffing Agency
06.2023 - 01.2024
- Feeding patients and documenting their food and liquid intake.
- Checking vital signs such as blood pressure and heart rate.
- Answering patient calls.
- Developed and implemented individualized treatment plans for patients to enhance behavioral health outcomes.
- Monitored patient progress and documented changes to ensure effective communication with healthcare team.
- Provided crisis intervention and support in high-stress situations to maintain patient safety and well-being.
- Educated patients on coping strategies and life skills to promote independence and recovery.
- Collaborated with multidisciplinary teams to coordinate care and improve service delivery for patients.
- Trained and mentored new staff members on best practices in patient care and behavioral techniques.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented behavior intervention plans to support individual client needs.
Acute Care Tech
Forrest General Hospital
01.2019 - 02.2021
- Keep patient rooms tidy and sanitized.
- Assist patients with everyday needs (personal hygiene, using the restroom, grooming etc.)
- Monitor vital signs (temperature, pulse etc.)
- Take fluid samples or other specimens for testing.
- Assist nursing staff in administering basic treatments.
- Checking vital signs such as blood pressure and heart rate.
- Answering patient calls.
- Supported patient mobility by safely transferring individuals to and from beds, wheelchairs, and stretchers.
- Demonstrated exceptional teamwork skills, working closely with colleagues to coordinate patient care activities and ensure continuity of care.
- Improved patient satisfaction by providing compassionate and attentive care during acute medical situations.
Customer Service Representative
Savilinx, LLC
12.2017 - 12.2018
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Managed escalated customer issues, ensuring swift and effective solutions to maintain service standards.
Sub-Assistant Teacher
Five County Child Development
09.2017 - 11.2017
- Work daily or weekly to fill-in for regular teachers on a day-to-day or on an “as needed” basis.
- Responsible for the well-being and safety of the students, taking attendance, maintaining a functioning classroom, utilizing classroom management skills, leaving a clean classroom, and teaching the provided curriculum.
- Developed and implemented individualized learning plans for diverse student needs.
- Collaborated with lead teachers to enhance classroom management strategies.
- Assisted in designing educational activities that promote cognitive and social development.
Education
Certified Nursing Assistant -
Medical Two Career College
Tupelo, MS12.2022
AA Degree -
Pearl River Community College
Hattiesburg, MS05.2018
Diploma -
Prentiss High School
Prentiss, MS01.2014
Skills
- EMR(EPIC)
- VITAL SIGN MEASUREMENT
- PRIVACY AND HIPAA REGULATIONS
- MICROSOFT WORD, MICROSOFT POWERPOINT
- PATIENT RELATIONS
- ACTIVITIES OF DAILY LIVING
- MEDICAL TERMINOLOGY
- PATIENT ADVOCACY AND SUPPORT
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategies
- Social skills development
- Behavior treatment plans
- Skill development
- Behavior management
- Client relationship development
- Verbal behavior training
- Behavior intervention plans
- Crisis management and prevention
- Functional behavior assessments
- Behavior modification techniques
Certification
- Basic Life Support
- Cardiopulmonary resuscitation
- Certified Nursing Assistant
- First Aid
- Automated External Defibrillator
Timeline
Behavior Technician
Gale Healthcare Staffing Agency
06.2023 - 01.2024
Behavior Technician
HealthTrust Workforce Solutions
03.2021 - Current
Acute Care Tech
Forrest General Hospital
01.2019 - 02.2021
Customer Service Representative
Savilinx, LLC
12.2017 - 12.2018
Sub-Assistant Teacher
Five County Child Development
09.2017 - 11.2017
Certified Nursing Assistant -
Medical Two Career College
AA Degree -
Pearl River Community College
Diploma -
Prentiss High School