Precious Powers
Olive Branch
Summary
Dedicated and dependable professional with strong conflict resolution and customer service skills. Experienced in customer service and warehouse operations. Proven skills in assisting customers, resolving issues, managing inventory and ensuring accurate operational efficiency. Strong communicator and team player with a focus on efficiency, organization, accuracy, and delivering high-quality service.
Overview
4
4
years of professional experience
Work History
Security Guard
GardaWorld Security
Memphis
09.2025 - 05.2026
- Monitored access control and conducted routine patrols to ensure facility safety.
- Responded to alarms/emergencies and enforced company safety procedures.
- Documented daily activities and incidents for management review.
E-Commerce Fulfillment Specialist
DHL Supply Chain
Memphis
10.2024 - 01.2025
- Assisted in the efficient picking and packing of high-volume online orders by utilizing robotic systems, automation tools, and conveyor equipment to maintain speed and accuracy in a fast-paced fulfillment environment.
- Used RF scanners and handheld devices to track inventory, verify order accuracy, ensure proper labeling, and update shipment data in real time.
- Followed safety protocols and warehouse procedures to promote a clean, organized, and injury-free work environment.
Customer Service Representative
Tower Loan
Holly Springs
08.2023 - 09.2024
- Delivered helpful and friendly support to customers by answering questions, handling payments, and resolving issues across phone, mobile, and in-store interactions, ensuring a positive customer experience.
- Explained loan options and guided customers through the application process, ensuring they understood their choices and felt confident every step of the way.
- Maintained smooth front-end operations by balancing the cash drawer, preparing deposits, and assist customers as needed.
Shipping Coordinator
Wheeler Fleet Solutions
Olive Branch
07.2022 - 08.2023
- Coordinated full shipping process using desktop tools, email, and RF scanners to ensure accurate order documentation and timely delivery.
- Collaborated with customers to confirm order details, resolve issues, and provide shipping updates to enhance customer experience.
- Packed and prepared shipments according to safety rules and company procedures, contributing to safe and efficient operations.
Education
High School Diploma -
Byhalia High School
Byhalia, MS05-2020
Skills
- Microsoft Office
- Customer Service and Communications
- Equipment and Warehouse Operations
- Time Management
- Report Writing
- Inventory Monitoring and Management
- Conflict Resolution
Timeline
Security Guard
GardaWorld Security
09.2025 - 05.2026
E-Commerce Fulfillment Specialist
DHL Supply Chain
10.2024 - 01.2025
Customer Service Representative
Tower Loan
08.2023 - 09.2024
Shipping Coordinator
Wheeler Fleet Solutions
07.2022 - 08.2023
High School Diploma -
Byhalia High School