PRINTISS BANKS
Gulfport
Summary
Experienced in equipment maintenance and customer service, demonstrating a strong adherence to safety protocols while managing time effectively to complete tasks. Conducted routine maintenance on power tools and performed regular landscaping duties, ensuring cleanliness of work areas and responding promptly to customer inquiries. Developed skills in payment processing and problem-solving through direct interactions with clients, contributing to overall service satisfaction.
Overview
15
15
years of professional experience
2012
2012
years of post-secondary education
Work History
Houseman
Treasure Bay Casino & Hotel
Biloxi
11.2025 - Current
Lawn Care Technician
Dior Lawn Care
Gulfport
06.2024 - Current
- Conducted routine maintenance on all power tools used during job duties.
- Removed fallen leaves from driveways and sidewalks.
- Performed regular lawn maintenance, such as mowing, edging, trimming, and aerating.
- Utilized power tools such as mowers, trimmers, blowers, and edgers.
- Assisted in the installation of hardscapes such as patios and walkways.
- Collected payments from customers for services rendered.
- Maintained cleanliness of work area by removing debris from job sites.
- Attended monthly training sessions related to industry standards.
- Responded promptly to customer inquiries regarding services offered.
- Adhered to safety protocols when handling hazardous materials.
- Managed time efficiently to complete scheduled appointments and maintain productivity.
Sales Manager/Marketing Associate
Swahili Flea Market & more
Gulfport
01.2018 - 05.2025
- Implemented process changes to streamline sales department workflow.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed and implemented sales strategies to increase market share.
- Maintained accurate records of all transactions between customers and company representatives.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Identified and developed new markets for products or services.
- Created and presented monthly reports to management on sales performance.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Managed daily operations of sales department, including supervision of staff members.
- Collaborated with marketing team to create promotional materials for target customers.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Directed and coordinated products, services and sales activities.
- Supported sales team members to drive growth and development.
Cook/Maintenance Crew Member
Buffalo Wild Wings
Gulfport
08.2018 - 08.2020
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Ordered supplies as needed for the kitchen.
- Monitored stock levels of food items and ordered more when necessary.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Warehouse Worker/Forklift Operator
Bay Ice
Gulfport
05.2011 - 08.2013
- Ensured safety protocols were followed at all times while operating machinery.
- Followed established guidelines for picking orders accurately.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Monitored temperature and humidity levels in warehouse.
- Received and tracked incoming inventory shipments.
- Transported goods to designated areas within the warehouse facility.
- Collaborated closely with other departments on special projects as needed.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Assisted in packaging and labeling of products for shipment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Inspected incoming shipments for damage or discrepancies.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Performed cycle counts to maintain accurate inventory records.
Education
High School Diploma -
Gulfport High School
Gulfport, MSSkills
- Safety compliance
- Customer service
- Equipment maintenance
- Safety protocols
- Payment processing
- Time management
- Debris removal
- Customer communication
- Problem solving
- Attention to detail
- Team collaboration
- Sales techniques
- Deadline driven
- Verbal and written communication
- Heavy lifting
- Strong work ethic
- Hospitality and accommodation
- Flexible and adaptable
- Responsible and punctual
Timeline
Houseman
Treasure Bay Casino & Hotel
11.2025 - Current
Lawn Care Technician
Dior Lawn Care
06.2024 - Current
Cook/Maintenance Crew Member
Buffalo Wild Wings
08.2018 - 08.2020
Sales Manager/Marketing Associate
Swahili Flea Market & more
01.2018 - 05.2025
Warehouse Worker/Forklift Operator
Bay Ice
05.2011 - 08.2013
High School Diploma -
Gulfport High School