Priscilla Harris
Senatobia
Summary
Results-driven professional with extensive experience in data entry and customer relationship management at Nike Warehouse and Walmart. Demonstrated success in improving data accuracy and effectively resolving customer issues. Proficient in database management and maintaining professionalism under pressure, contributing to high customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Data Processor
Nike Warehouse
Memphis
01.2009 - Current
- Entered data into systems accurately and consistently.
- Reviewed data for errors and discrepancies before final submission.
- Communicated effectively with colleagues regarding data-related inquiries.
- Extracted information from documents to verify correctness.
- Conducted research to validate accuracy of collected datasets.
Customer Service Representative
Walmart
Hernando
10.2014 - 03.2025
- Processed orders and managed customer accounts daily.
- Collaborated with team members to improve service delivery.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided exceptional customer service to ensure customer satisfaction.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
Senatobia High School
Senatobia, MS05-2001
Some College (No Degree) - Medical Technology
Northwest Mississippi Community College
Senatobia, MSSkills
- Data entry and validation
- Database management
- Data extraction and analysis
- Customer relationship management
References
References available upon request.
Timeline
Customer Service Representative
Walmart
10.2014 - 03.2025
Data Processor
Nike Warehouse
01.2009 - Current
High School Diploma -
Senatobia High School
Some College (No Degree) - Medical Technology
Northwest Mississippi Community College