Quahsima Brooks
Columbus
Summary
Highly-motivated and honest employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Delivery Associate
Amazon
Starkville
09.2023 - 05.2026
- Delivered packages efficiently to designated locations using handheld scanners.
- Conducted vehicle inspections to ensure safety and compliance before shifts.
- Assisted in training new associates on delivery protocols and safety procedures.
- Provided friendly customer service when interacting with clients during deliveries.
Patient Access Representative
West Tennessee Healthcare
Dyersburg
11.2019 - 08.2023
- Scheduled patient appointments and managed physician calendars efficiently.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Maintained confidentiality of patient records in accordance with regulations.
- Scanned documents into electronic medical records system.
Education
Columbus High School
Columbus, MSSkills
- Scheduling appointments
- Problem solving
- Team collaboration
- Effective communication
- Package handling
- Customer service
- Goods transport
- Positive attitude
- Advanced planning
- Time management skills
- Multitasking and organization
- Verbal and written communication
- Dependable and reliable
Timeline
Delivery Associate
Amazon
09.2023 - 05.2026
Patient Access Representative
West Tennessee Healthcare
11.2019 - 08.2023
Columbus High School