Quantavius Thedford
Meridian
Summary
Proven leader with a track record of enhancing operational efficiency and employee productivity at East Mississippi Correctional Facility. Excelled in emergency response and conflict resolution, significantly reducing workplace incidents. Skilled in first aid, adept at fostering a safe environment, and committed to improving team performance through effective training and process optimization.
Overview
4
4
years of professional experience
Work History
Correctional Officer
East Mississippi Correctional Facility
02.2024 - Current
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Shift Manager
McDonald's
05.2021 - 07.2022
- Tracked receipts, employee hours, and inventory movements.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Shift Manager
Taco Bell
04.2023 - 10.2024
- Tracked receipts, employee hours, and inventory movements.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Manager in Training
City Gear Outlet
04.2022 - 09.2023
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Reduced employee turnover rates with comprehensive onboarding programs and ongoing professional development opportunities.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
Education
Meridian High
Meridian, MS05.2018
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Timeline
Correctional Officer
East Mississippi Correctional Facility
02.2024 - Current
Shift Manager
Taco Bell
04.2023 - 10.2024
Manager in Training
City Gear Outlet
04.2022 - 09.2023
Shift Manager
McDonald's
05.2021 - 07.2022
Meridian High
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