Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quincy Holder

Tupelo

Summary

Young dynamic leader and editor with a proven track record. Adept in team leadership and sanitation standards compliance. Excelled in enhancing customer satisfaction and operational efficiency, achieving high-quality service delivery through effective delegation, task management, and meticulous attention to detail. Skilled in mentoring teams and optimizing processes for peak performance.

Overview

7
7
years of professional experience

Work History

Manager

Texas Roadhouse
06.2023 - 10.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Editor

Self-employeed
06.2022 - Current
  • Delivered edits on time for reviews and final delivery.
  • Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
  • Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
  • Enhanced video quality by applying color correction, grading, and special effects techniques.
  • Organized and worked with raw footage from multiple cameras and sources.

Line Cook

Texas Roadhouse
05.2021 - 06.2023


  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Transitioned between breakfast and lunch service.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Prepared food items such as meats, poultry and fish for frying purposes.

Restaurant Busser

Texas Roadhouse
10.2017 - 05.2021
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Education

High School Diploma -

Tupelo High School
Tupelo, MS
05.2019

Skills

  • Sanitation Standards Compliance
  • Team Leadership
  • Detail-Oriented
  • Equipment Maintenance
  • Prioritization and Organization
  • Collaboration and Teamwork
  • Delegation and Task Management
  • Leadership and Decision Making
  • Food Preparing, Plating and Presentation
  • Attention to Detail
  • Quality Control

Timeline

Manager

Texas Roadhouse
06.2023 - 10.2024

Editor

Self-employeed
06.2022 - Current

Line Cook

Texas Roadhouse
05.2021 - 06.2023

Restaurant Busser

Texas Roadhouse
10.2017 - 05.2021

High School Diploma -

Tupelo High School

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Quincy Holder