Qwanisha Garner
Tupelo
Summary
Dedicated Direct Support Professional with a strong focus on client care, safety compliance, and process improvement. Proven ability in developing care plans and documenting client progress to enhance service delivery.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Communicare Mental Health Center
Tupelo
07.2022 - Current
- Monitored client behavior and reported changes to supervisors.
- Facilitated group activities to enhance social skills and engagement.
- Collaborated with multidisciplinary teams to develop care plans.
- Ensured a safe and supportive environment for all clients.
- Documented client progress and maintained accurate records.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Janitor
Vonchean Group
Blue Springs
01.2024 - 11.2025
- Maintained cleanliness of facilities using commercial cleaning equipment and supplies.
- Sanitized restrooms and common areas to ensure a hygienic environment for staff.
- Managed waste disposal and recycling processes in compliance with safety standards.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Assisted with inventory control of cleaning supplies and materials for efficient operations.
- Trained new staff on cleaning protocols and safety procedures to maintain standards.
- Implemented best practices for floor care, including sweeping, mopping, and waxing surfaces.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Hospital Service Technician
Vitalant
Tupelo
09.2022 - 08.2024
- Maintained cleanliness and organization of medical equipment and supplies.
- Assisted in the setup and breakdown of donation events and mobile units.
- Operated sterilization equipment to ensure compliance with safety protocols.
- Collaborated with staff to streamline processes for efficient service delivery.
- Monitored inventory levels and reported shortages to management promptly.
- Trained new technicians on safety procedures and operational guidelines.
- Provided support during blood collection procedures to enhance donor comfort.
- Conducted routine inspections of equipment to ensure proper functioning.
Education
Bachelor of Science - Health Care Administration
University of Phoenix
Tempe, AZ12-2025
Skills
- Team collaboration
- Client care
- Care plan development
- Health administration
- Data documentation
- Equipment maintenance
- Training and mentoring
- Safety compliance
- Process improvement
- EMR / EHR
- Personal care assistance
- Care plan management
- Housekeeping tasks
- Relationship building
- Client documentation
- Nutrition support
- Direct patient care
- Medical office administration
- Care plan assessment
- Decision-making support
- Patient care
- Compassionate client care
- Compassionate caregiving
- Appointment scheduling
- Healthcare
- Multitasking and organization
- Safety monitoring
- Patient education
- Charting and documentation
- Empathy and patience
- Report writing
- Active listening
- Support plan management
- Case documentation
- Daily living support
- Client transportation
- First aid and safety
- Medication administration
- Crisis management
- Problem-solving
Timeline
Janitor
Vonchean Group
01.2024 - 11.2025
Hospital Service Technician
Vitalant
09.2022 - 08.2024
Direct Support Professional
Communicare Mental Health Center
07.2022 - Current
Bachelor of Science - Health Care Administration
University of Phoenix