Rachael Taylor
Ocean Springs
Summary
Adaptable and efficient individual with hands-on experience in hospitality and medical reception. Recognized for strong problem-solving abilities, attention to detail, and a commitment to teamwork that enhances service delivery and operational efficiency.
Overview
1
1
year of professional experience
Work History
Cashier
New York Pizza
Ocean Springs
01.2025 - 07.2025
- Processed customer orders quickly and accurately at busy pizza restaurant.
- Handled cash transactions and maintained register balance throughout shifts.
- Assisted customers with menu selections and answered questions about ingredients.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Managed inventory of supplies, restocking items as needed during shifts.
- Provided friendly service, fostering a positive experience for all patrons.
- Trained new cashiers on register operations and customer service protocols.
- Greeted customers and answered any questions they had about the store's products and services.
Host
Walk Ons
D'Iberville
08.2024 - 11.2024
- Greeted and welcomed guests upon arrival, ensuring a friendly atmosphere.
- Assisted servers during busy periods to maintain service efficiency.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed incoming calls during busy shifts.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Front Desk Medical Receptionist
South Mississippi Urgent Care
D'Iberville
05.2024 - 08.2024
- Greeted patients and visitors warmly upon arrival at the urgent care facility.
- Collected and verified patient information for accurate medical record keeping.
- Handled incoming calls, providing information and directing inquiries appropriately.
- Assisted medical staff with administrative tasks to support daily operations effectively.
- Ensured compliance with privacy regulations when handling sensitive patient information.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Provided customer service to patients including answering questions about treatments or services offered by the practice.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
Education
High School Diploma -
Ocean Springs High School
Ocean Springs, MS12-2022
Nursing
Mississippi Gulf Coast Community College
Biloxi, MSSkills
- HIPAA compliance
- Clear communication
- Data entry
- Team collaboration
- Time management
- Communication skills
- Problem resolution
- Attention to detail
References
References available upon request.
Timeline
Cashier
New York Pizza
01.2025 - 07.2025
Host
Walk Ons
08.2024 - 11.2024
Front Desk Medical Receptionist
South Mississippi Urgent Care
05.2024 - 08.2024
High School Diploma -
Ocean Springs High School
Nursing
Mississippi Gulf Coast Community College