Rachel Griffin
Laurel
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
State Farm
Laurel
03.2024 - Current
- Establish customer relationships and follow up with customers as needed.
- Educate customers about insurance options using a needs based review process.
- Develop leads, schedule appointments, and identify customer needs.
Store Manager
Claire's
Laurel
09.2023 - 03.2024
- Trained and supervised new employees.
- Prepared and transported daily bank deposits.
- Met daily sales goals and maintained strong customer relationships.
- Maintained a high standard of customer service.
Third Key Manager
Bath & Body Works
Laurel
10.2021 - 07.2023
- Assisted customers and supported sales on the selling floor.
- Resolved customer concerns and ensured positive service experience.
- Opened and closed the store when management was not present.
Education
Business Administration - Some College
Jones County Junior College
Laurel, MSHigh School Diploma -
Northeast Jones High School
Laurel, MSSkills
- Customer Service
- Sales
- Team Leadership
- Relationship Building
- Scheduling & Appointments
- Problem Solving
- Cash Handling
- Retail Operations
Timeline
Front Desk Receptionist
State Farm
03.2024 - Current
Store Manager
Claire's
09.2023 - 03.2024
Third Key Manager
Bath & Body Works
10.2021 - 07.2023
Business Administration - Some College
Jones County Junior College
High School Diploma -
Northeast Jones High School