Rachel Hatten
Philadelphia
Summary
Safety-focused professional with great work ethic and track record of perfect attendance. Effective communicator with safe driving record and license.
Highly-motivated employee with desire to take on new challenges. Adaptability , and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Waste Tire Hauler and Used Tire Sales
Jasons tire service llc.
Philadelphia
04.2024 - Current
- Operated vehicles in accordance with company policies and applicable laws and regulations.
- Loaded and unloaded trailers with a pallet jack or forklift.
- Transported goods between warehouses, distribution centers, customer locations.
- Unloaded cargo at the destination using appropriate equipment such as hand-trucks, ramps and lifts.
- Ensured proper loading of vehicle to avoid shifting during transport.
- Verified load accuracy against shipping documents.
- Received payment for services rendered in cash or check form.
- Recorded delivery details including names, addresses, items delivered and signatures obtained where necessary.
- Responded to service calls promptly and efficiently as needed by customers or dispatch team.
- Demonstrated safe driving practices at all times while operating vehicles.
- Refueled truck at designated stops along the route.
- Followed delivery instructions, routes and time schedules.
- Inspected vehicles for mechanical items and safety issues before each trip.
- Maintained cleanliness of cab interior and exterior of truck while on duty.
- Performed daily pre-trip inspection of assigned vehicle before departure from terminal facility.
- Developed positive relationships with customers through courteous communication.
- Inspected trucks for mechanical items and safety issues.
- Tracked deliveries, customer payments and hours driven for DOT compliance.
- Delivered hazardous materials safely in compliance with all applicable laws.
- Liaised between company and customers to communicate issues and questions.
- Obtained license and maintained clean driving record.
- Trained new hires about day-to-day operations, company standards and regulatory compliance.
- Scheduled pickups and deliveries and notified customers of delays.
- Educated customers about pricing, services, timelines and company policies.
- Communicated effectively with supervisor regarding tasks and delivery delays.
- Built excellent relationships with customers through friendly, professional conduct.
- Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
- Followed maps and GPS systems to promptly complete tasks.
- Communicated with team members to coordinate efficient and accurate movements.
- Inspected product load for accuracy to foster timely and complete delivery.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Noted and recorded receipt of materials on drivers' paperwork.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
Team Associate
Walmart
Philadelphia
11.2018 - 02.2020
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Performed quality assurance checks on products delivered by the team.
- Assisted in the development of team strategies and goals.
- Participated in brainstorming sessions to generate creative ideas.
- Coordinated with other departments to ensure timely delivery of projects.
- Maintained inventory records and tracked deliveries.
- Collaborated with other departments to ensure smooth operations throughout the organization.
- Participated in brainstorming sessions to generate ideas for improving operational efficiency.
- Conducted weekly meetings with team members to discuss progress on tasks.
- Developed positive customer relationships through friendly greeting and excellent service.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Addressed customer needs, responding to specific requests.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in operations.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Participated in regular training sessions to improve product knowledge and service skills.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to achieve project milestones within set deadlines.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Worked through each required task and step in production processes.
- Interpreted work orders and blueprints, operating to production specifications to complete high-quality, fully compliant products.
- Referred to work orders and blueprints to perform work to specifications.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
- Collaborated with team members to complete demanding projects under tight deadlines.
Education
Associates in Business Administration (AABA) -
American Intercontinental University
Chandler, AZ04-2026
GED -
Mississippi Gulf Coast Community College
Gautier, MS02-2003
Some College (No Degree) - Associates in Nursing
Mississippi Gulf Coast Community College
Gautier, MSSkills
- Customer service
- Inventory control
- Route planning
- Effective communication
- Team collaboration
- Problem solving
- Verbal and written communication
- Vehicle maintenance
- Physical strength and stamina
- Load securing techniques
- Clean driving record
- Freight separation
- Record keeping proficiency
- Basic computer literacy
- Organizational growth
- Troubleshooting
- Repairing tires
- Reliability
- Multitasking Abilities
- Problem-solving
- Decision-making
- Relationship building
- Material loading and unloading
- Task prioritization
- Waste prevention
- Interpersonal communication
- Teamwork and collaboration
References
References available upon request.
Timeline
Waste Tire Hauler and Used Tire Sales
Jasons tire service llc.
04.2024 - Current
Team Associate
Walmart
11.2018 - 02.2020
Associates in Business Administration (AABA) -
American Intercontinental University
GED -
Mississippi Gulf Coast Community College
Some College (No Degree) - Associates in Nursing
Mississippi Gulf Coast Community College