Rachelle Cordova
Hernando
Summary
To obtain a job as a general manager in order to help improve operations, profitability, and overall team morale while being able to maintain quality of life with ability for advancement.
Overview
22
22
years of professional experience
Work History
General Manager
Domino's Pizza
01.2022 - Current
Directed 50+ employees to improve customer service, sales, and overall service metrics
Ran costs to optimal levels to improve over all profitability
Raised sales through community involvment
Regional Director
Lenny's Subs
03.2021 - 01.2022
Managed the 3 corporate level stores to turn around performance and follow corporate standards.
Regional Director
Domino’s (Shifflett Enterprises)
03.2018 - 01.2021
- Oversee 6+ stores, with the goal of holding standards while growing and moving teams forward and maintaining profitability.
Operating Partner
Domino’s (Shifflett Enterprises)
03.2008 - 02.2018
- Leading low and high-volume stores to high functioning profitable stores. Proven leader to increase sales, improve service goals, and continually hiring and training to produce assistant managers and general managers.
Assistant Manager
Domino’s (RPM Pizza)
05.2003 - 12.2007
- Drafted schedules and did logical food ordering for the general manager. Maintained high level of motivation and responsibility while running proper food and labor costs to result in high profitability and positive sales.
Education
Bachelor's degree - Science and Business Administration, Hotel and Restaurant Management
University of Southern Mississippi
Hattiesburg, MS01.2007
Skills
- Proven cost-control expert
- Punctual
- Multi-Unit Supervisor
- Proper forecasting/food ordering
- Schedule building
- Goal driven
- Strong customer service experience
- Sales Building
- Conducted instructional classes
- Streamline processes with strategic setup and evaluation
Accomplishments
Two time Rolex challenge winner for Domino's Pizza
One time Omega watch challenge winner for Domino's Pizza
Local Franchisee manager of the year (2010, 2015, 2017, 2022, 2023, 2024)
Local Franchisee Regional director of the year 2019
Timeline
General Manager
Domino's Pizza
01.2022 - Current
Regional Director
Lenny's Subs
03.2021 - 01.2022
Regional Director
Domino’s (Shifflett Enterprises)
03.2018 - 01.2021
Operating Partner
Domino’s (Shifflett Enterprises)
03.2008 - 02.2018
Assistant Manager
Domino’s (RPM Pizza)
05.2003 - 12.2007
Bachelor's degree - Science and Business Administration, Hotel and Restaurant Management
University of Southern Mississippi
PROFESSIONAL SUMMARY
Restaurant/Regional Director with twenty two years in restaurants and quick service delivery. Highly dedicated to career growth. Very passionate about offering customer product quality and service while maintaining costs and continually improving profitability. Enjoys training and growing employees to make positive outcomes and a great working environment. Committed to growing an exceptional team while driving the bottom-line profitability.