Radford Rose
Blue Springs
Summary
Detail-oriented professional with extensive experience in upholstery and customer service. Skilled in fabric sourcing and team training, consistently ensuring project quality and client satisfaction while driving business growth through targeted marketing strategies.
Overview
14
14
years of professional experience
Work History
Owner
Rose Custom Upholstery
Covington
12.2022 - 07.2026
- Managed daily operations of custom upholstery business to ensure efficiency and quality service.
- Coordinated with clients to capture design preferences and project requirements.
- Oversaw fabric selection and sourcing, enhancing material quality for upholstery projects.
- Led a team in executing upholstery repairs and restorations, maintaining high standards.
- Developed targeted marketing strategies to promote services and attract new customers.
- Maintained inventory of materials and supplies for production efficiency.
- Developed marketing strategies to promote services and attract customers.
- Trained staff on upholstery techniques and customer service practices.
- Led a team in executing upholstery repairs and restorations.
- Coordinated with clients to understand design preferences and requirements.
- Oversaw fabric selection and sourcing for upholstery projects.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Lyft Driver
Lyft/uber
05.2017 - 07.2026
- Provided safe, reliable transportation for passengers across various locations.
- Navigated efficiently using GPS systems to optimize travel routes.
- Delivered excellent customer service through friendly communication and assistance.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
- Managed trip scheduling and coordination through Lyft application interface.
- Addressed passenger concerns promptly to enhance overall ride experience.
- Adapted to changing traffic conditions and passenger needs during rides.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Complied with traffic regulations to safely operate vehicles.
- Followed safety regulations and state laws governing vehicle operation.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Followed regular schedule of pickups for individual customers and groups.
- Arranged to pick up customers or groups.
- Inspected vehicle and personally handled routine upkeep.
Upholstery Technician
Bayou Interiors
Covington
02.2012 - 11.2022
- Reupholstered furniture using various fabrics and materials.
- Repaired and restored damaged upholstery to high-quality standards.
- Operated sewing machines and other tools for upholstery tasks.
- Assessed customer needs to provide tailored upholstery solutions.
- Maintained a clean and organized workspace during production processes.
- Ensured timely completion of projects while maintaining quality control standards.
- Completed final inspections on all repaired items before delivering them back to customers.
- Organized tools in designated storage areas; sharpened scissors consistently.
- Checked the quality of finished products to ensure they met customer expectations.
- Removed old fabrics from furniture frames using specialized tools such as screwdrivers or pliers.
- Replaced broken zippers and buttons on upholstered furniture pieces.
- Installed new upholstery fabrics onto frames using hand tools such as staple guns and tacks.
- Maintained cleanliness of work area throughout the day; vacuumed workspace at end of shift.
- Cut foam for use in cushioning chairs, sofas, and other furniture pieces.
- Performed repairs on upholstered furniture and other items, including replacing worn fabric, springs, padding, and webbing.
- Processed written and verbal instructions, prints and work orders.
- Fit material on frames using glue, staples and tools.
Education
High School Diploma -
Coffeeville High
Coffeeville, MS06-1985
Skills
- Upholstery techniques
- Project management
- Fabric sourcing
- Quality control
- Customer relationship management
- Employee training
- Inventory management
- Attention to detail
- Customer service
- Small business operations
- Project estimating
Affiliations
- fishing, motorcycles, horses, boating and a lot of outdoor activities
Timeline
Owner
Rose Custom Upholstery
12.2022 - 07.2026
Lyft Driver
Lyft/uber
05.2017 - 07.2026
Upholstery Technician
Bayou Interiors
02.2012 - 11.2022
High School Diploma -
Coffeeville High