Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Rah 'Layah Malone

Rah 'Layah Malone

Abbeville

Summary

  • Experienced with cash handling, customer service, and transaction processing in fast-paced settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
  • Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
  • Highly skilled analytical professional utilizing excellent research, communication, and problem-solving skills.
  • Experienced with maintaining safe and nurturing environment for children. Utilizes creativity and patience to engage children in educational and fun activities. Track record of effective communication with parents to ensure satisfaction and trust.
  • Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.

Overview

6
6
years of professional experience

Work History

Cashier/Customer Service

Ollie's Donut
01.2022 - Current
  • I am a Cashier at a local Donut Shop called Ollie's Donuts in Oxford, Mississippi. I started working there my senior year of High School part-time. I serve the customers, wash dishes, clean, and many more task around the shop.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Team Member / Cashier

Arby's
04.2021 - 08.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Team Member / Cashier / Server

Pizza Hut
11.2019 - 01.2021
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Associate of Arts - General College

Northwest Mississippi Community College
Senatobia, MS
07-2024

High School Diploma -

Lafayette High School
Oxford, MS
05.2022

Bachelor of Arts - Psychology

University of Mississippi
Oxford, MS
05-2026

Skills

  • Customer service, Food service, Communication skills, Time management, Communications, Leadership
  • Team Communication and Collaboration
  • Strong work ethic
  • Cash handling
  • Deep knowledge of psychology
  • Friendly, positive attitude
  • Problem-solving
  • Multitasking
  • Critical thinking
  • Decision-making
  • Flexible schedule
  • Team leadership
  • Good communication skills

Interests

  • Documenting and sharing travel experiences
  • Cooking
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Reading
  • Food Tourism
  • Reading Psychology books
  • Animal Care
  • Personal Development and Self-Improvement
  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community

Timeline

Cashier/Customer Service

Ollie's Donut
01.2022 - Current

Team Member / Cashier

Arby's
04.2021 - 08.2021

Team Member / Cashier / Server

Pizza Hut
11.2019 - 01.2021

Associate of Arts - General College

Northwest Mississippi Community College

High School Diploma -

Lafayette High School

Bachelor of Arts - Psychology

University of Mississippi
Rah 'Layah Malone