Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ralph Michael (Mike) DuBrueler

Oxford

Summary

Authorized to work in the US for any employer

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Ride Share Driver

Uber And Lyft
01.2024 - Current
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Courier, Part-time

Federal Express
03.2021 - 04.2024
  • Utilized GPS navigation systems to navigate faster routes.
  • Drove safely at all times to avoid accidents and harm.
  • Obtained signatures for delivery documents and packages.
  • Communicated with dispatch and customers for accurate delivery information.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Managed delivery route for optimal use of time and fuel.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

General Manager Co-Owner

Chocolate Moonshine Company
03.2019 - 01.2021
  • Responsible for all facets of a small retail Gourmet Fudge & Chocolate shop
  • Opening of store was beginning of March 2020
  • We were mandated to close within 2 weeks for a few months due to Pandemic.
  • Prepared bank deposits and handled business sales, returns and transaction reports.

Senior Service Claims Analyst

Allstate Insurance Company
03.2003 - 04.2019
  • Remote adjuster responsible for damaged vehicle inspections
  • Duties included contacting customers, arranging appointments, inspecting vehicle at their locations, estimating damages , issuing payments to customer where appropriate, and following up during repairs
  • This was all done with minimal supervision using company supplied vehicle and equipment.
  • Visited customer locations to evaluate damage and provided cost estimates for remediation.

Collision Center Manager

Heafner Motors
05.1996 - 03.2003
  • Responsible for all customer interaction, supervision of employees and profit/loss of entire department of an auto dealership
  • Education
  • High school diploma
  • Managed automotive system and associated software to maintain accuracy and completeness of service invoicing.
  • Developed estimates by costing parts, supplies and labor and calculating customers' payments.

Education

High School Diploma -

George C Marshall High School

Skills

  • Business Processes and Procedures
  • Time Management
  • Excellent Driving Skills
  • Supply Management
  • Branch Management
  • Punctuality and Reliability
  • Operational Efficiency
  • Customer Service
  • Customer feedback management
  • Schedule management
  • Communication

Certification

Servsafe Food Manager

SCLA - Senior Claim Law Associate

I-CAR Auto Physical Damage Appraiser

Mississippi Notary Public

Timeline

Ride Share Driver

Uber And Lyft
01.2024 - Current

Courier, Part-time

Federal Express
03.2021 - 04.2024

General Manager Co-Owner

Chocolate Moonshine Company
03.2019 - 01.2021

Senior Service Claims Analyst

Allstate Insurance Company
03.2003 - 04.2019

Collision Center Manager

Heafner Motors
05.1996 - 03.2003

High School Diploma -

George C Marshall High School

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Ralph Michael (Mike) DuBrueler