Ramie Daniels
Caledonia
Summary
Dynamic cosmetologist and business owner at Fin’s Bobby Pins, recognized for exceptional client satisfaction and relationship building. Expert in hairstyling techniques and salon management, I successfully expanded service offerings and implemented creative marketing strategies, resulting in a loyal clientele and increased referrals. Committed to professionalism and continuous learning in the beauty industry.
Overview
22
22
years of professional experience
Work History
Cosmetologist/Business Owner
Fin’s Bobby Pins
01.2004 - Current
- Provided exceptional hair styling services, ensuring client satisfaction and repeat business.
- Maintained up-to-date knowledge of beauty trends and techniques to enhance service offerings.
- Trained junior cosmetologists on best practices and customer service excellence.
- Cultivated strong client relationships through effective communication and follow-up consultations.
- Managed inventory levels of beauty products, optimizing stock and reducing waste.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Ensured compliance with all regulatory health and safety standards, preserving salon's reputation and client trust.
- Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
- Coordinated with fashion and wedding planners to offer specialized beauty packages, expanding salon's clientele.
- Negotiated with suppliers for better rates on salon products, aiding in cost reduction without compromising on quality.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Styled hair, makeup and nails for customers for special events and occasions.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Graduate Certificate - Cosmetology
Vaughn’s College of Cosmetology
Aberdeen, MS01-2003
High School Diploma -
Victory Christian Academy
Columbus, MS05-2002
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Clear communication
- Professionalism and ethics
- Relationship building
- Relationship building and management
- Salon management
Timeline
Cosmetologist/Business Owner
Fin’s Bobby Pins
01.2004 - Current
Graduate Certificate - Cosmetology
Vaughn’s College of Cosmetology
High School Diploma -
Victory Christian Academy