Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramieka Banks

Mendenhall

Summary

Dynamic leader with proven expertise in team supervision and client service, at Lee Love &Care LLC. Excels in problem-solving and multitasking, achieving significant improvements in client satisfaction. Skilled in cash handling and fostering team collaboration, consistently driving positive outcomes and workplace efficiency.

Overview

2025
2025
years of professional experience

Work History

Shift Leader

Subway
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Private Sitter

Lee Love &Care LLC
07.2024 - Current
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Diplomatically slipped into care situations without further straining family dynamics, working to quell disagreements and advocating for patient.
  • Monitored medications for interactions and need for change to manage health conditions.
  • Took initiative to investigate anomalies in behavior or physical condition and advocated for further evaluation by skilled professionals.
  • Maintained patient's home environment to keep safe, clean and familiar.
  • Engaged patient in appropriate stimulation activities and physical activity.
  • Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
  • Provided exceptional physical care to go beyond simple bathing to manicures, hair sets and light massage.
  • Pursued new techniques and trends for working with dementia patients to provide mental stimulation.
  • Worked to alleviate isolation and loss of personal freedom in patients resulting from deteriorating physical and mental health.
  • Conducted regular safety assessments within the home environment to identify hazards or areas requiring improvement for client welfare.
  • Monitored vital signs and reported any changes in health status to healthcare providers promptly for effective intervention.
  • Assisted clients with mobility issues, promoting safety and independence in their homes.
  • Facilitated social interactions and mental stimulation through engaging conversations and recreational activities.
  • Collaborated with family members to provide consistent care, addressing specific concerns or requirements unique to each client.
  • Developed trust-based relationships with clients by demonstrating empathy, reliability, and professionalism in all interactions.
  • Assisted with personal hygiene tasks such as bathing, grooming, and dressing to maintain a dignified appearance for clients.
  • Administered medications as prescribed, ensuring proper dosage and timely intake for optimal health outcomes.
  • Supported emotional well-being by actively listening to clients'' concerns or stories while offering appropriate validation or encouragement when needed.
  • Implemented personalized care plans under the guidance of healthcare professionals to enhance client satisfaction and overall quality of life.
  • Provided transportation services for appointments, errands, and social engagements, enabling clients'' autonomy outside the home.
  • Adapted caregiving approach based on individual preferences or cultural backgrounds for increased client comfort levels during service provision.
  • Prepared nutritious meals tailored to individual dietary needs, contributing to overall client wellness.
  • Enabled continued learning opportunities by assisting clients in pursuing hobbies or interests that contributed positively towards cognitive functioning.
  • Utilized active problem-solving skills in addressing unforeseen challenges or emergencies while maintaining a calm demeanor throughout.
  • Enhanced client well-being by providing attentive and compassionate care in daily activities.
  • Maintained a clean and organized living environment, fostering a comfortable and hygienic atmosphere for clients.
  • Coordinated with healthcare providers to ensure proper execution of therapeutic exercises or physical therapy regimens as part of the client''s care plan.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Scheduled daily and weekly care hours for client caseload.

Education

High School Diploma - N/A

Magee High School
Magee, MS
05.2009

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Team collaboration and leadership
  • Team supervision
  • Staff training and development
  • Goal setting and tracking
  • Client service
  • Client support
  • Multitasking
  • Multitasking Abilities
  • Attention to detail
  • Organizational skills
  • Active listening
  • Analytical thinking
  • Teamwork and collaboration
  • Excellent communication
  • Time management

Timeline

Private Sitter

Lee Love &Care LLC
07.2024 - Current

Shift Leader

Subway

High School Diploma - N/A

Magee High School
Ramieka Banks