Ramona Sanders

• Supported infection control initiatives by following proper hand hygiene practices and wearing personal protective equipment when necessary during transports.
• Provided exceptional customer service while escorting visitors to requested destinations within the facility, promoting a positive hospital image.
• Reduced delays in patient transfers by effectively communicating with clinical staff regarding changes in patient condition or readiness for transport.
• Promoted a positive work atmosphere through effective communication with colleagues across different departments.
• Enhanced patient comfort by providing courteous and efficient transportation services throughout the hospital.
• Increased efficiency in the transport department by accurately documenting all transport-related information in electronic systems.
• Participated in ongoing education programs to stay up-to-date on best practices related to transporting patients safely.

Managed outreach for 12 counties in East Central Mississippi to strengthen connections with the Mississippi State Conference of the NAACP.

• Generated reports to evaluate program success and make modifications.
• Coordinated volunteer recruitment, training, supervision, recognition activities to maintain a strong base of committed individuals supporting our cause.
• Coordinated and implemented numerous meetings, forums and community events.

• Maintained food quality by monitoring temperatures, setting up hotline, and ensuring timely service.
• Observed staff confirm safety and quality standards.
• Accurately monitored inventory levels in order to accurately order supplies.
• Practiced safe work habits and encouraged staff to do same.

• Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
• Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.

• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Checked and tested foods to verify quality and temperature.
• Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.

• Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
• Greeted customers at counter to fulfill requests and answer questions.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Learned other teammates' work tasks to train as backup.
• Created appealing food arrangements for party trays and specialized orders.
• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Maintained a clean and sanitized work environment, adhering to strict food safety guidelines.
• Assisted in the training of new hires, sharing expertise and mentoring them towards success in their roles as Food Service Clerks.
• Effectively resolved customer complaints or issues, ensuring satisfaction while adhering to company policies.
• Ensured food quality and freshness by conducting regular inspections and maintaining proper storage conditions.