Rashonda R. Brown
Magnolia
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
2000
2000
years of post-secondary education
Work History
Substitute Teacher/Secretary
South Pike School District
Magnolia
11.2022 - Current
- Fill in for School staff in the event of their absence
- Performed bookkeeping duties to facilitate seamless tracking of educational resources and expenses.
- Implemented school policies and procedures in the classroom.
- Promoted a safe and secure atmosphere within the classroom setting.
- Provided classroom instruction outlined in teacher's lesson plans.
Administrative Assistant
Southwest MS Opportunity
McComb
04.2023 - 06.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
Private Care Tech
McGhee Estate
Magnolia
01.2017 - 01.2021
- In home care to ailing couple one of which was battling Stage 3 Lung Cancer and the other with Parkinson’s Disease
- Responded promptly to emergency situations and provided appropriate interventions.
- Provided emotional support to patients and their families during difficult times.
- Observed changes in physical condition of patients; reported any significant changes to supervisor immediately.
Admin. Assistant
ServPro of Hattiesburg, Pearl River and SW Harrison
11.2014 - 01.2017
- Receptionist
- Accept and/or assign new mitigation, restoration, or biohazard assignment.
- Work closely with different departments to ensure that each client/case is executed in a timely fashion
- Correspond daily with insurance adjusters and claim handlers
- Compile and submit a thorough estimate of services provided to consumer for Remittance of payment
- Upload daily progression audits to Insurance auditors and address any concerns that may arise
- Handle collection calls, letters, etc.
ACA Specialist
General Dynamics Technology
09.2013 - 01.2014
- Introducing and helping individuals to understand the ACA
- Submitting applications for coverage through ACA for consumers and explaining to them their rights and responsibilities as it applies
- Providing consumer the level of comfort of knowing that their Personal Protective Information is confidential
Restaurant Manager
Santa Fe Cattle Co
06.2008 - 08.2013
- Manage 15-40 Employees per shift
- Inventory and audit management
- HR, Personnel, Interview, Hire and Orientation
- Create incentive program for performance
- Implement recurring training to keep staff up to par
Receptionist
Southwest MS Opportunity
01.2010 - 12.2010
- Answer Phones
- Prescreen Clients for appointments
- Assist all departments with tasks needed to better assist clients
- Scheduling appointments and orientation
Volunteer
Southwest MS Opportunity Inc.
07.2006 - 12.2009
- Company Overview: (A MSDHS Community Action Agency)
- (A MSDHS Community Action Agency)
Education
Associate of Arts -
Southwest MS Community College
Summit, MS 01.2011 - 05.2011
McComb High School
McComb, MississippiSkills
- Ability to work with diverse groups
- Event organization
- Training organization
- Timeline creation
- Progress tracking
- Plan development for improvement
- Communication skills
- Supply ordering
- Growth development
- Data entry
- Document preparation
- Record keeping
- Effective communication
- Conflict resolution
- Customer and client relations
- Inventory purchasing
- Appointment scheduling
- Confidential document control
References
Available upon request.
Timeline
Administrative Assistant
Southwest MS Opportunity
04.2023 - 06.2023
Substitute Teacher/Secretary
South Pike School District
11.2022 - Current
Private Care Tech
McGhee Estate
01.2017 - 01.2021
Admin. Assistant
ServPro of Hattiesburg, Pearl River and SW Harrison
11.2014 - 01.2017
ACA Specialist
General Dynamics Technology
09.2013 - 01.2014
Associate of Arts -
Southwest MS Community College
01.2011 - 05.2011
Receptionist
Southwest MS Opportunity
01.2010 - 12.2010
Restaurant Manager
Santa Fe Cattle Co
06.2008 - 08.2013
Volunteer
Southwest MS Opportunity Inc.
07.2006 - 12.2009
McComb High School
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