Dedicated professional with a strong background in patient care and administration. Recognized for exceptional time management and attention to detail, ensuring efficient unit operations and compassionate support for patients and families.
Overview
16
16
years of professional experience
1
1
Certification
Work History
ICU Unit Secretary
Baptist Medical Center
Jackson, MS
01.2025 - Current
Managed patient admissions and discharges, ensuring compliance with hospital protocols.
Coordinated communication between medical staff and families to facilitate care updates.
Maintained accurate patient records using electronic health record systems.
Scheduled appointments and tests, optimizing unit workflow and resource allocation.
Pharmacy Technician
Walmart
Flowood,MS
01.2023 - 02.2025
Managed medication inventory, ensuring proper stock levels and timely replenishment.
Processed prescriptions accurately, verifying dosage and patient information for safety.
Assisted pharmacists in preparing medications, including compounding and labeling products.
Educated patients on medication usage and potential side effects to promote adherence.
Certified Nursing Assistant
Manhattan Nursing And Rehabilitation Center
Jackson, MS
01.2023 - 01.2025
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Business Office Assistant
St Dominic Family Medicine - Dogwood
Flowood, MS
02.2021 - 01.2023
Managed patient scheduling and appointment confirmations to enhance office efficiency.
Coordinated medical record management, ensuring compliance with privacy regulations and accuracy.
Assisted in billing processes, verifying insurance information for timely claim submissions.
Streamlined office communications by implementing electronic filing systems, improving accessibility of documents.
Certified Nursing Assistant
St Dominic Hospital
Jackson, MS
09.2018 - 01.2021
Trained new staff on best practices for resident care and operational protocols.
Coordinated with interdisciplinary teams to enhance service delivery and improve resident outcomes.
Developed strong relationships with residents, fostering trust and improving their overall well-being.
Advocated for resident needs, ensuring their preferences were respected in care decisions.
Certified Nursing Assistant
Mississippi State Veterans Home
Jackson, MS
08.2010 - 09.2018
Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
Assisted nursing staff with patient assessments, contributing to individualized care plans.
Monitored vital signs and reported changes in patient conditions to healthcare team.
Implemented infection control practices, maintaining a safe environment for residents and staff.
ICU Unit Secretary at University of Maryland Charles Regional Medical CenterICU Unit Secretary at University of Maryland Charles Regional Medical Center